Andrew Antony

Andrew Antony

Tech Support

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location of Andrew AntonyBengaluru, Karnataka, India

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  • Timeline

  • About me

    Chapter Lead Business Operation Strategy @ Telstra | Business Operations | PRINCE2, Agile Scrum Master

  • Education

    • K.V.S

      1988 - 2000
      Associate of Arts and Sciences (A.A.S.)

      Grade 1 to Grade 12

    • Bangalore University

      2000 - 2003
      BCA Computers

      Bachelor of Computer Application

  • Experience

    • ClientLogic

      Feb 2004 - Mar 2005
      Tech Support

      Helping the agent on call with the technical issue.Set quality metrics for the team.Monitoring the callGiving FeedbackFloor walkingCall backs

    • AOL India Pvt Ltd

      Mar 2005 - Feb 2008
      Analyst WFM
    • Hewlett Packard Enterprise

      Apr 2008 - Jan 2011
      Manager MIS & Reporting
    • VMware

      Jan 2011 - Nov 2018
      • Program Manager Strategy & Operations

        Nov 2017 - Nov 2018
      • Program Manager Operation, Project & WFM

        Aug 2017 - Oct 2017
      • Operations, Project & WFM Lead

        Jul 2015 - Jul 2017
      • Operations & WFM Lead

        Apr 2013 - Jul 2015
      • WFM Lead

        Jan 2011 - Apr 2013
    • Telstra

      Nov 2018 - now
      • Chapter Lead Business Operation Strategy

        Aug 2022 - now
      • Product Owner

        Oct 2020 - Aug 2022
      • Strategic Operations & Program Management

        Nov 2018 - Oct 2020
  • Licenses & Certifications

    • Agile Scrum Master(ASM®)

      Scrum Alliance
      Jul 2016
    • PRINCE2® Foundation and Practitioner

      AXELOS
      Jul 2016
    • Sales Force Admin

      Simplilearn
      Jan 2017
    • Data Scientist

      Simplilearn
      Jun 2016
    • Become a Chief of Staff

      LinkedIn
      Apr 2025
      View certificate certificate