Talk to sales Try for Free

Andrew Antony

Tech Support

2000 followers

Bengaluru, Karnataka, India

Connect with Andrew Antony to Send Message

Connect with Andrew Antony to Send Message

Timeline
About me
Chapter Lead Business Operation Strategy @ Telstra | Business Operations | PRINCE2, Agile Scrum Master
Education
- K.V.S
  1988 - 2000
  Associate of Arts and Sciences (A.A.S.)
  Grade 1 to Grade 12
- Bangalore University
  2000 - 2003
  BCA Computers
  Bachelor of Computer Application
Experience
- ClientLogic
  Feb 2004 - Mar 2005
  Tech Support
  Helping the agent on call with the technical issue.Set quality metrics for the team.Monitoring the callGiving FeedbackFloor walkingCall backs
- AOL India Pvt Ltd
  Mar 2005 - Feb 2008
  Analyst WFM
- Hewlett Packard Enterprise
  Apr 2008 - Jan 2011
  Manager MIS & Reporting
- VMware
  Jan 2011 - Nov 2018
  - Program Manager Strategy & Operations
    Nov 2017 - Nov 2018
  - Program Manager Operation, Project & WFM
    Aug 2017 - Oct 2017
  - Operations, Project & WFM Lead
    Jul 2015 - Jul 2017
  - Operations & WFM Lead
    Apr 2013 - Jul 2015
  - WFM Lead
    Jan 2011 - Apr 2013
- Telstra
  Nov 2018 - now
  - Chapter Lead Business Operation Strategy
    Aug 2022 - now
  - Product Owner
    Oct 2020 - Aug 2022
  - Strategic Operations & Program Management
    Nov 2018 - Oct 2020
Licenses & Certifications
- Agile Scrum Master(ASM®)
  Scrum Alliance
  Jul 2016
- PRINCE2® Foundation and Practitioner
  AXELOS
  Jul 2016
- Sales Force Admin
  Simplilearn
  Jan 2017
- Data Scientist
  Simplilearn
  Jun 2016
- Become a Chief of Staff
  LinkedIn
  Apr 2025
  View certificate

Recommendations
...