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Doug Walton, PhD

Doug Walton, PhD

Technical Publications Manager

location of Doug Walton, PhDSalt Lake City Metropolitan Area

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  • Timeline

  • About me

    Organizational change expert. Builder of sustainable business systems that are good for their staff and the world. Author of Generating Change.

  • Education

    • Saybrook University

      -
      MA Organizational Inquiry

      Studied methods of organizational transformation, organizational learning, and organizational research. Intensive study of qualitative methodologies, especially action research.

    • University of San Francisco

      -
      BS Applied Economics

    • Saybrook University

      -
      PhD Organizational Systems

      Studies in organizational behavior, change, and design. Psychology of stakeholder decision-making, change adoption, and incentive design. Engagement of large-scale change for corporate performance improvement and organizational learning. Emphasis in inclusive and collaborative approaches.

    • Harvard University

      -
      Master of Liberal Arts in Extension Studies Management Information Systems and Services

      Studies in predictive analytics, network analysis, and data science. Applications to analyzing adoption rates, return on investment, and the effectiveness of alternative change approaches.

  • Experience

    • Octel Communications

      Jan 1996 - Jan 1997
      Technical Publications Manager

      Ran publications team creating technical and user documentation for voicemail servers.

    • Avaya

      Jan 1997 - Jan 2000
      Group Manager of Information Development

      Managed a global organization creating technical publications and user documentation for voice mail servers. Oversaw functions including writing, editing, production, and translation for five business units. Brought together publishing teams from three formerly separate companies to form a single coherent operation. Applied organizational systems design to transform the organization from paper-based publishing to cutting-edge web publishing technology.

    • Cisco

      Dec 2000 - Sept 2016

      Drove change leadership on large-scale culture change and process improvement programs. Conducted an IT listening program for 10,000 employees to gather pain points and ideas for high-leverage improvement opportunities. Presented findings and recommendations to the executive staff. Orchestrated multi-level change agents to influence change programs across functions. Designed learning systems. Consulted, trained, and coached teams on organizational change best practices. Led organizational change consulting to key programs. Managed several organizational change consultants and provided adoption planning, stakeholder analysis, training development, and coaching services to workforce planning, enterprise architecture, and human resources organizations. Drove requirements analysis and stakeholder research for intranet content management system. Developed and implemented an ASP registration process. Managed a software re-use repository.

      • Senior Program Manager, Organizational Change

        Dec 2008 - Sept 2016

      • Program Manager, Organizational Change Consulting

        Dec 2003 - Dec 2008

      • IT Project Manager

        Dec 2000 - Dec 2003

    • Empowerbase Consulting

      Oct 2016 - now
      Owner

      Transformational change strategy, coaching, and consulting for critical accounts. Strategy, management, and development of coaching platform.

    • Global Wellbeing Network (GWN)

      Oct 2017 - now
      Co-Founder and CTO

    • The Clorox Company

      Jul 2019 - May 2023

      Led organizational change management for digital transformation in financial accounting, consolidations, and SEC reporting. Conducted stakeholder analysis, change impact assessments, and engagement planning. As the primary organizational change management lead in IT, developed and implemented change strategies for numerous enterprise-wide technology rollouts for information security and collaboration tools. Created and delivered communications, training, and analytics. Conducted surveys for stakeholder readiness, platform evaluation, and user satisfaction. IT Learning & Development lead and administrator for Workday Learning.

      • Transformational Change Lead

        May 2022 - May 2023

      • IT Organizational Change Management Lead

        Jul 2019 - May 2022

  • Licenses & Certifications

    • MBTI Qualified Practitioner

      Type Resources

    • Graduate Certificate, Data Science

      Harvard Extension School

    • Covert Processes

      NTL Institute
      Jan 2008

    • Neuro-linguistic programming

      NLP Marin