
Timeline
About me
Organizational change expert. Builder of sustainable business systems that are good for their staff and the world. Author of Generating Change.
Education
Saybrook university
-Ma organizational inquiryStudied methods of organizational transformation, organizational learning, and organizational research. Intensive study of qualitative methodologies, especially action research.
University of san francisco
-Bs applied economicsSaybrook university
-Phd organizational systemsStudies in organizational behavior, change, and design. Psychology of stakeholder decision-making, change adoption, and incentive design. Engagement of large-scale change for corporate performance improvement and organizational learning. Emphasis in inclusive and collaborative approaches.
Harvard university
-Master of liberal arts in extension studies management information systems and servicesStudies in predictive analytics, network analysis, and data science. Applications to analyzing adoption rates, return on investment, and the effectiveness of alternative change approaches.
Experience
Octel communications
Jan 1996 - Jan 1997Technical publications managerRan publications team creating technical and user documentation for voicemail servers.
Avaya
Jan 1997 - Jan 2000Group manager of information developmentManaged a global organization creating technical publications and user documentation for voice mail servers. Oversaw functions including writing, editing, production, and translation for five business units. Brought together publishing teams from three formerly separate companies to form a single coherent operation. Applied organizational systems design to transform the organization from paper-based publishing to cutting-edge web publishing technology.
Cisco
Dec 2000 - Sept 2016Drove change leadership on large-scale culture change and process improvement programs. Conducted an IT listening program for 10,000 employees to gather pain points and ideas for high-leverage improvement opportunities. Presented findings and recommendations to the executive staff. Orchestrated multi-level change agents to influence change programs across functions. Designed learning systems. Consulted, trained, and coached teams on organizational change best practices. Led organizational change consulting to key programs. Managed several organizational change consultants and provided adoption planning, stakeholder analysis, training development, and coaching services to workforce planning, enterprise architecture, and human resources organizations. Drove requirements analysis and stakeholder research for intranet content management system. Developed and implemented an ASP registration process. Managed a software re-use repository.
Senior Program Manager, Organizational Change
Dec 2008 - Sept 2016Program Manager, Organizational Change Consulting
Dec 2003 - Dec 2008IT Project Manager
Dec 2000 - Dec 2003
Empowerbase consulting
Oct 2016 - nowOwnerTransformational change strategy, coaching, and consulting for critical accounts. Strategy, management, and development of coaching platform.
Global wellbeing network (gwn)
Oct 2017 - nowCo-founder and ctoThe clorox company
Jul 2019 - May 2023Led organizational change management for digital transformation in financial accounting, consolidations, and SEC reporting. Conducted stakeholder analysis, change impact assessments, and engagement planning. As the primary organizational change management lead in IT, developed and implemented change strategies for numerous enterprise-wide technology rollouts for information security and collaboration tools. Created and delivered communications, training, and analytics. Conducted surveys for stakeholder readiness, platform evaluation, and user satisfaction. IT Learning & Development lead and administrator for Workday Learning.
Transformational Change Lead
May 2022 - May 2023IT Organizational Change Management Lead
Jul 2019 - May 2022
Licenses & Certifications
Mbti qualified practitioner
Type resourcesGraduate certificate, data science
Harvard extension schoolCovert processes
Ntl instituteJan 2008Neuro-linguistic programming
Nlp marin
Languages
- enEnglish
- spSpanish
- frFrench
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