Sukanya Arora

Experience

• 

  Domino's

  Mar 2019 - Nov 2022

  Cutomer service Manager
• 

  Walmart

  Sept 2021 - now

  Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards.1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.2. Handle customer and Associate concerns and provide guidance as required.3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. Show less I am very glad to say that I am the retail cashier at walmart georgetown .It is a wonderfull store and I learn number of thins in that job .Such as firstly I came to know about the rules and regulations of the walmart which we has to follow to ensure our safety and also the safety of our customers.Apart from this before starting the job the company provide various type of training such as company also give CBL training and then on floor training.The employee of the walmart is very co operative they are very friendly.WAlmart tells to their emplyees to always calm with their customers because customers are the king of the market .Moreover give numerous type of benefits not only to their employees but also to the customers of the walmart.So overall I have just started with the walmart and I have great experience with the walmar. Show less

  • Customer Service Manager

    Oct 2022 - now

  • Customer Service Manager

    Oct 2022 - now

  • Retail Cashier

    Nov 2021 - now

  • Customer Service Manager

    Nov 2021 - now

  • Customer Service Manager

    Sept 2021 - now