Shams Arif

Experience

• 

  SMEC

  Feb 2013 - Mar 2017

  • Coordinate activities, resources, equipment and information. • Liaise with clients to identify and define project requirements, scope and objectives. • Make certain that clients’ needs are met as the project evolves. • Help prepare project proposals, timeframes, schedule and budget. • Monitor and track project’s progress and handle any issues that arise. • Act as the point of contact and communicate project status adequately to all participants. • Use project management tools to monitor working hours, budget, plans and money spend. • Issue all appropriate legal paperwork. • Report and escalate to management as needed. • Create and maintain comprehensive project documentation, plans and reports. • Monitoring sub-contractors to ensure guidelines are maintained.• Assist in procurement related work. Show less Location: Sub Porject-01 (Dhaka – Bhanga – Jessore rail link), Sub Porject-02 (Akhaura - Laksam raillink), Sub Porject-03 (Jamuna Rail Bridge 1), Sub Porject-04 (Dohazari-Cox's Bazar & Ramu- Gundumrail link), Sub Porject-05 (Joydebpur- Ishurdi Double line rail link), Sub Porject-06 (Strengthening test ofHardinge Bridge), Sub Porject-07 (Jamuna Rail Bridge 2).Client: Bangladesh RailwayMain project features: The work involved detail structural design & drawings of bridge, box-culvert &Station building.Responsibilities:• Project Site Visit and Collecting Data.• Preparing Design Data from Topographic Survey.• Preparing Abutment Concrete Detail Drawing of Through Truss and Semi Through Plate Girder• Bridges.• Assisting 100 m Through Truss Bridge analysis through Staad Pro.• Design of Box Culvert.• Rate Analysis, Estimate & BOQ Making.• Assisting to Prepare of Sub-consultancy, Sub-contract, and Secondment Agreement.• Contributing in Monthly Progress Report.• Assisting to Prepare Technical Specification.• Preparing Inception Report.• Verifying if the survey procurement meets contractual obligations.• Assisting in design related report.• Assisting in civil related works.• Attending meeting and negotiating with clients to reach a decision. Show less

  • Project Coordinator

    Jan 2015 - Mar 2017

  • Junior Structural Engineer (Design)

    Feb 2013 - Dec 2015
• 

  SSP UK

  Jun 2017 - Jul 2017

  Team Member

  • Welcomes customers by determining their coffee interests and needs.• Educates customers by presenting and explaining the coffee drink menu; answering questions.• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.• Generates revenues by attracting new customers; defining new and expanded services and products.• All king of accounts related work.

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  The Midcounties Co-operative

  Oct 2018 - Jan 2019

  Management Team Member

  • Provide excellent customer service as required, taking pride in satisfying or exceeding our customer’s expectation and experience.• Process customer orders at the checkout accurately and quickly.• Ensure all areas are kept clean, tidy and adhere to safety practices.• Ensure all product ranges are maintained and replenished at every opportunity following the guidelines that govern this area of activity.• Maintain our high standard in relation to quality and availability of produce.• Maintain an understanding of and always work in line with retail policies and procedures.• Complete and implement all required statutory training.• Ensure customer complaints are dealt with professionally and processed speedily in line with the Society’s complaints procedure.• Ensure punctuality and personal appearance standards are met in line with the Society’s standards.• Support fellow colleagues as appropriate and adhere to the Society’s values and principles.• Use every opportunity to encourage membership of the society for customers and colleagues.• Understands and can promote the importance attached to community based retailing.• Be actively involved with community projects though Community Hours undertaken.• Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work. Show less

• 

  ASME ENGINEERING LTD

  Mar 2019 - Jul 2021

  • Maintain and update the commercial project database and create project performance reports.• Preparing job costing and making project wise cost report.• Preparing Cost Matrix of each live projects.• Preparing and updating Budgets and issuing to the various project departments as and whenrequired.• Sub-Contractor Payment management.• Issue purchase order to Sub-Contractor and maintain their account.• Assist in Procuring and Procurement management.• Project Handover procedures including filing of Technical Reviews 1• Monitor the variations & issue it to clients.• Maintaining and record of client applications.• Dealing with Retentions, NCR’s and Collateral Warranties.• Assist in preparing tender documents.• Preparing important and necessary data/info when required by project and commercial team.• Provide support to manage and maintain project allocation sheets and daily briefs.• Coordinate with finance department and assist to prepare cash flow.• Sub-contractor Supply Chain Management- Preparing procurement documentation (vetting,insurances, sub-contract terms etc.) and the overall commercial management of Sub-contractoraccounts and payments.• Ensure that all information that is entered is accurate and highlights any anomalies.• To process invoices etc. and monitor and assist in the divisional budgeting processes.• Making payment certificate for suppliers and issue to accounts department.• Leading the struMIS software and fixing the issues when arise.• Working closely with site and project managers on controlling over-time hours.• Sub-contractor contract review.• Preparing Sub-Contractor cash flow and assist the quantity surveyors to prepare the WIP• Making weekly site performance report and issue to Directors.• To prepare reports, proposals, presentations, letters and other documents, and undertake projectsas instructed by the Director. Show less

  • Commercial & Project Development Analyst

    Mar 2020 - Jul 2021

  • Commercial Assistant

    Mar 2019 - Mar 2020
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  Skanska Costain STRABAG Joint Venture

  Sept 2021 - now

  · Understanding, and administering the SCS JV Office 365 tenant, including user administration, Azure active directory, exchange administration including user mail boxes, whitelisting, blacklisting, share mail boxes and resource mail boxes.· Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate.· Responsible for the creation of Office 365 Groups, including mail enabled security groups and email distribution groups.· Responsible for level 1 & 2 support, including incident management and the restoration of service to the SCS JV user base.· Responsible for the end to end JML (Joiner’s, Mover’s and Leaver’s) process, including the onboarding and offboarding of SCS staff and the Supply Chain.· An understanding of Sharepoint, and MS Teams, and the relevant permission structures around the use of both tools.· Responsible for the request fulfilment of service requests within the SCS JV.· Understanding of and assistance to the Change management process.· Authoring of documentation/training material for both IT and business and input into the knowledge management process.· Technical support to provide and update the IT security via Cyber security team as and when requried· During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements.· Influences the strategic direction and takes responsibility for the full range of customer service functions, including organizational frameworks for complaints, service standards and operational agreements.· Troubleshooting parent company support tasks as and when required. Show less • Learn and understand the platform and its role in the wider CDE, so to be able to drive continuous service improvement and continuously adapt it to the project requirements which change across project duration. • Liaise with the IT team and wider project team on access management, change management and incident management. • Responsible for knowledge management regarding the platform, including training and support documentation.• Managing and planning projects related to the system. • Providing support to the platform users and establishing a community of power users.• Responsible for service and supplier management to ensure performance and compliance with contractual obligations.• Setting up new inspections on the platform based on the requirement from various team.• Resolving API issues with different platform.• Understanding the nature of the issue and advise accordingly.• Assist in preparing various reports for the management.• Oversee system performance and report generation.• Quickly resolve any system failures and troubleshoots issues.• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.• Site visit to provide necessary training on both app and cloud version when required.• Monitor performance and maintain systems according to requirements.• Identify and correct or advise on operational issues with end users’ computer systems.• To monitor system & server logs, following up on any security or performance issues. Show less

  • IT Service Desk Analyst

    Oct 2023 - now

  • Systems Administrator

    Sept 2021 - Oct 2023