Harshani Mapa

Harshani Mapa

System and Network Administrator

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location of Harshani MapaSri Lanka

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  • Timeline

  • About me

    Lead Change Manager at Sysco LABS Sri Lanka

  • Education

    • Holy Cross College, Gampaha

      1992 - 2006
    • SLIIT

      2008 - 2011
      Bachelor's degree Information Technology
    • SLIIT

      2015 - 2017
      Master’s Degree Information Systems Merit
  • Experience

    • CR Group

      Apr 2011 - Feb 2015
      System and Network Administrator
    • London Stock Exchange Group (LSEG)

      Sept 2016 - Sept 2020

      The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. This role is a thankless job and expected to make decisions on go/no-go on every single change. And when changes fail, the change management is one of the first few individuals who is targeted for not carrying out complete due diligence. Hence, this role is responsible to ensure that the organization’s changes are passing through the right set of hands. Show less System Analyst provides technical help for users of an organization by respond to inquiries, evaluate and resolve issues relating to IT equipment and applications. Ability to provide technical care for any aspect of the information systems unit, including system hardware, operating systems, applications, andnetworks. Perceptive Systems Analyst adept at designing innovative IT solutions and enhancing existing systems with new features. Committed to improving business productivity and efficiency. Specialize in applying technical expertise to develop insightful solutions applicable to current businesspractices. Show less

      • Senior Engineer - Change Management

        Mar 2020 - Sept 2020
      • Engineer - Change Management

        Feb 2019 - Mar 2020
      • System Analyst

        Sept 2016 - Feb 2019
    • Sysco LABS Sri Lanka

      Sept 2020 - now
      • Lead Change Manager

        Aug 2024 - now
      • Senior Change Manager

        Aug 2021 - Aug 2024
      • Change Manager

        Sept 2020 - Aug 2021
  • Licenses & Certifications

    • ITIL Foundation Certification & Training, Information Technology Infrastructure Library, Achieved ITIL Foundation Certification

      AXELOS Global Best Practice
      Dec 2015
    • ITIL Service Strategy (ITIL-SS)

      PeopleCert
      Dec 2018
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jun 2022