Jonathan Knight

Experience

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  Karate USA

  Jun 1998 - Jul 2007

  Chief Instructor
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  MacComm Telecommunications

  Jun 2008 - Apr 2012

  Project Manager

  ● Rolled out EPRN servers and computers update for Kroger pharmacies nation-wideo Obtained HIPPA certifications o Updated patch-management system● Obtained security clearance needed to work in government buildings such at the GBI and state courthouses● Led teams across 40 states for United Health Group (UHG)o Ran SQL server rebuild over 40 offices in 11 minutes with no loss in productivityo Installed workstations in offices and server closetso Created process documents dropping average time for server-install from 4 hours to 2 Show less

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  Auguste Escoffier School of Culinary Arts

  Apr 2013 - Aug 2018

  Chef Educator

  ● Created farm-to-table programo Exposed students to farming and gave foundational information about the food system in USo Worked locally with farmers to decrease labor costso Managed schedules for blocks and multiple instructors to streamline and standardize farm education● Developed training plans for instructors● Maintained network continuity and accessibility for VPN and IOT devices● Led meal-prep and service at Governor’s mansion fundraisers● Obtained 100% Net Promoter Score for 2 consecutive years Show less

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  Children's Hospital Colorado

  Aug 2018 - Mar 2022

  Chef De Cuisine

  ● Implemented in-process LEAN 6-Sigma projecto Built inventory policy and practiceo Resulted in 8% drop in food cost and 20% drop in food waste● Trained new and existing staff to meeto New safety policies to meet hospital’s COVID standardso Basic and advanced techniques and use in high-volume kitcheno Health Insurance Protection and Portability Act (HIPPA) compliance standards● Diversity, Equity, and Inclusion Captaino Led diversity and sensitivity trainingo Created documents, signage, media resourceso Collaborated with multiple departments to recreate policy and technology● Created policies and associated technologies to ensure equal care and experience of service to non-English speakers through work with DHEI department Show less

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  Culinary Software Services

  Mar 2022 - Jul 2023

  Training Manager

  ● Created and implemented internal training pertaining to both software and company policyo Sale staff performance increased by 8% or the first quarter of employmento Built Step by Step manual for software and lead creation of job specific resource books for all departments ● Improved customer training efficiency through succinct lesson plans and standardized lesson structures● Reduced outstanding customer training by 33% within 4 weeks of engagement● Created and executed Customer on-boarding program to increase customer success. Show less

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  Food Bank of the Rockies

  Jun 2023 - now

  Executive Chef