Irene Mutua

Experience

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  Sageo Technologies Limited

  Feb 2014 - Apr 2014

  IT Helpdesk Intern

  My responsibilities included: Ensuring backup of data Ensuring that the server is accessible to the users at all times, as well as their emails. Managing user accounts for clients – creating accounts, deleting them and resetting passwords for the users when need be. Ensuring that printers and computers are working properly Setting up new devices

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  Communications Authority of Kenya (CA)

  Jan 2016 - Apr 2016

  Consumer and Public Affairs Intern

  My Responsibilities included: Media Monitoring, Event Organizing Document Dispatch and Filing  Office Administration Writing brief to Agent

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  Belva Digital

  Jan 2017 - Mar 2017

  Social Media Manager (Intern)

  My Responsibilities included: Social Media Management – manage social media communities for various businesses Content creation – understand the nuances of content strategy for social media, blogs & SEO. Create content for various brands keeping their brand character and objectives in mind. Social media marketing – creating, managing and growing the brand presence through YouTube, Google+, Twitter, Facebook, and other strategically relevant online assets. Online Public Relations –managing incoming media requests and building relationships with industry journalists, bloggers, influencers; creating, executing and measuring media campaigns Customer relations – the Community Manager would be responsible for customer support via client’s CS team– answering questions however they come in (Facebook, YouTube, Twitter) and managing any online feedback forums Communications/marketing strategy – the Community Manager would be responsible for creating strategic marketing/communications plans to provide direction to Social media initiatives Analytics – Using social media measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through engagement and new initiatives. Business development – The community manager would be responsible for coming up with ideas for business development and increase our revenues via Social Media marketing solutions. Show less

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  Geomax Consulting Engineers

  Jul 2017 - Jan 2020

  System Administrator & Technical Assistant

  Duties & Responsibilities: Ensure proper project information filing system is maintained Ensure implementation of packages and training Manage the development of in-house solutions for business solutions according to best ICT practice Monitor quarterly hardware and software maintenance is completed Ensure the integrity of business data held on the systems Ensure regular data backup is in place Formulate and monitor adherence to ICT policies and guidelines Continuously review ICT resources and advice the management accordingly Assist staff in resolving ICT related challenges Ensure an updated website is in place Draughting Electrical & ICT drawings using AutoCAD Developing electrical & ICT bills of quantities Attending site meetings & inspections Project Financial Appraisals Project Valuations Project Financial Appraisals Tender Evaluations and Reports Show less

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  Incheon Academy

  Jan 2021 - now

  School Technical Administrator

  - Manage student data in spreadsheets. Keeping their records up to date.- Manage the school's NEMIS and KNEC Portals.- Design graduation Certificates and other certificates as required.- Design school flyers as required.- Planning and organizing school events.

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  Cognitive Behavioural Therapy Kenya Ltd.

  Jun 2022 - Jun 2023

  Administrative Assistant