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Wideline M. McPherson MBA , MLS(ASCP)
Counselor/ Guidance Advisor

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About me
Point of Care Testing Specialist | Regulatory Compliance Supervisor
Education

Joseph M. Barry Career and Technical Education Center
2008 - 2010Associate's degree Clinical Medical Assistant
University of Bridgeport
2020 - 2024Master of Business Administration - MBA Health/Health Care Administration/Management
University of Bridgeport
2010 - 2014Bachelor of Science (BS) Biology and Medical Technology, minor in Pyschology
Experience

Leads Place
Jul 2008 - Aug 2009Counselor/ Guidance AdvisorOrganized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips Established and enforced rules for behavior, such as policies and procedures to maintain order among students and demonstrated activities to childrenCompiled, copied, sorted, and filed records of office activities. Handed out paychecks, answered phones and took messages, managed calendars, and arranged appointments.

BJ's Wholesale Club
Dec 2008 - Apr 2015Customer Services RepresentiveAssist customers in selecting and purchasing merchandise, receive and post customer paymentsAnswer substantial amount of phone calls and give information to callers, take messages, or transfer calls to appropriate individualsTrain and supervise new employees, serve as a link between management and employees by handling questions and interpretingResolve customer complaints, requests for refunds, exchanges and adjustmentsMake copies of correspondence and important printed materials/documents to fax over to Home OfficeReceive payments by cash, check, credit cards, vouchers, or automatic debits Show less

Bridgeport Hope School
Oct 2010 - May 2014Math Tutor/ Biology Lab AssistantAssisted, evaluated and graded students on class work, math, papers and laboratory assignments Tutored high school students in math assisted students who needed extra help with their coursework outside of classSupervised students laboratory work and prepared laboratory experiments Cleaned up lab equipments

CVS Caremark Corporation
Oct 2013 - Apr 2015Pharmacy Technician
Greenwich Hospital
Aug 2014 - Dec 2014Medical Technologist InternAnalyze samples of blood, tissue and body fluids to determine chemical content, cell count, drug levels or blood type; they may also search for specific microorganisms like bacteria or parasites. Preparing the samples for examination, using automated equipment and specialized instrumentation, performing numerous complicated tests simultaneously, and accurately interpreting the results.

St. Vincent's Health Services, Bridgeport CT
Jan 2015 - Mar 2017Analyze samples of blood, tissue and body fluids to determine chemical content, cell count, drug levels or blood type; they may also search for specific microorganisms like bacteria or parasites. Preparing the samples for examination, using automated equipment and specialized instrumentation, performing numerous complicated tests simultaneously, and accurately interpreting the results.
Medical Technologist
May 2015 - Mar 2017Medical Technologist Intern
Jan 2015 - Apr 2015

Bridgeport Hospital
Jun 2016 - Jan 2023Medical TechnologistAnalyze samples of blood, tissue and body fluids to determine chemical content, cell count, drug levels or blood type; they may also search for specific microorganisms like bacteria or parasites. Preparing the samples for examination, using automated equipment and specialized instrumentation, performing numerous complicated tests simultaneously, and accurately interpreting the results.

AMN Healthcare
Feb 2017 - Dec 2018Medical TechnologistAnalyze samples of blood, tissue and body fluids to determine chemical content, cell count, drug levels or blood type; they may also search for specific microorganisms like bacteria or parasites. Preparing the samples for examination, using automated equipment and specialized instrumentation, performing numerous complicated tests simultaneously, and accurately interpreting the results.

Stanford Health Care
May 2018 - Dec 2018Clincial Labortory Scienist
White Plains Hospital
Jan 2019 - Sept 2022Clinical Laboratory Scientist
Jun 2021 - Sept 2022Clinical Laboratory Scientist
Jan 2019 - Jun 2021

Westmed Medical Group
Apr 2019 - Jun 2021Clinical Laboratory Scientist
Phelps Hospital
Jun 2021 - Jan 2023Supervisor, Clinical Laboratory OperationsStaff Management: Supervise and lead laboratory personnel, including technicians, technologists, and support staff, ensuring they are properly trained, motivated, and compliant with policies.Operational Oversight: Oversee the day-to-day operations of the clinical laboratory, ensuring smooth workflows, timely test results, and efficient use of resources.Quality Control & Assurance: Implement and monitor quality control procedures, ensuring that testing is accurate, reliable, and meets regulatory standards (e.g., CLIA, CAP).Regulatory Compliance: Ensure the lab complies with all relevant local, state, and federal regulations, including safety protocols and industry standards.Performance Monitoring: Evaluate the performance of lab staff, providing feedback, conducting performance reviews, and identifying opportunities for professional development.Equipment & Supply Management: Ensure that laboratory equipment is properly maintained and calibrated, and that supplies are stocked and readily available for testing.Troubleshooting & Problem Resolution: Address and resolve any operational issues, technical problems, or challenges that arise during lab operations.Inventory Management: Oversee the ordering, tracking, and proper storage of laboratory reagents, chemicals, and consumables.Training & Education: Provide ongoing training and professional development for laboratory staff on new techniques, technologies, and regulatory changes.Data Management & Reporting: Ensure accurate documentation and reporting of lab results, and oversee the maintenance of laboratory records and logs.Collaboration with Healthcare Teams: Work closely with physicians, clinical staff, and other departments to ensure timely and accurate delivery of lab services.Safety and Risk Management: Ensure compliance with laboratory safety protocols, oversee hazardous material handling, and ensure that staff are trained in safety procedures. Show less

GLG
Sept 2022 - nowLaboratory Professional Consultant“Skilled Laboratory Professional Consultant with extensive expertise in optimizing laboratory operations, ensuring regulatory compliance, and delivering innovative solutions to enhance testing accuracy and efficiency.”

Northside Hospital
Jan 2023 - now1. Regulatory Compliance: Ensure that laboratory operations adhere to local, state, and federal regulations, as well as industry standards such as CLIA, CAP, and OSHA guidelines. 2. Process Improvement: Assess laboratory workflows and recommend improvements to enhance efficiency, accuracy, and productivity. 3. Quality Assurance: Develop, implement, and monitor quality control procedures to ensure the accuracy and reliability of test results. 4. Staff Training & Development: Provide training and ongoing support to laboratory staff on best practices, new technologies, and regulatory changes. 5. Equipment & Technology Assessment: Advise on the selection, installation, and maintenance of laboratory equipment and technology to ensure optimal performance. 6. Risk Management: Identify potential risks in laboratory processes and implement strategies to mitigate them, including safety protocols and emergency procedures. 7. Project Management: Oversee laboratory projects, such as accreditation processes, new testing procedures, or the implementation of new systems. 8. Data Analysis & Reporting: Analyze laboratory data to identify trends, and prepare detailed reports for stakeholders, including regulatory bodies and management. 9. Client Consultation: Work with healthcare providers and laboratories to address challenges and implement customized solutions for specific needs. 10. Audit and Inspection: Conduct regular audits of laboratory practices, both internally and in preparation for external inspections or accreditation reviews. Show less
Point of Care Specialist & Regulatory Compliance Supervisor
Apr 2024 - nowPoint of Care Specialist/Regulatory Compliance
Jan 2023 - Apr 2024
Licenses & Certifications
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Medical Laboratory Scientist MLS(ASCP)CM
American Society for Clinical Pathology (ASCP)Dec 2016
Clinical Laboratory Technologist NYS License
New York State Education DepartmentNov 2017
California Clinical Laboratory Generalist Licensure
California Department of Public HealthFeb 2018
Languages
- frFrench
- haHaitian creole
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