Tracy Smith

Experience

• 

  Cammack Village City Pool

  May 2012 - Aug 2013

  Manager

  • Presented monthly sales reports to the mayor and city aldermen at town meetings• Maintained sales and expenses within budget, managed payroll, and controlled inventory• Managed and trained a staff of 25

• 

  N Style Direct

  Sept 2013 - Feb 2014

  Sales Associate

  • Maintained outstanding customer service, while I demonstrated the company’s objectives and goals• Kept the sales floor presentable and replenished stock as needed

• 

  Arkansas National Phone Campaign

  Jan 2014 - May 2014

  Hog Caller Associate

  • Ensured the University of Arkansas had the most up to date contact information for alumni and donors• Provided the opportunity for alumni and previous donors to commit or renew their annual support to their area of choice at the university• Used communication skills to call University alumni and previous donors, while developing a strong commitment to philanthropy

• 

  Impressions Boutique & Gifts

  Jun 2014 - Nov 2014

  Sales Associate

  • Marketed the company through numerous forms of social media sustained by the store• Received and processed phone orders and retained customer information in the store’s database• Provided outstanding customer service• Awarded the title “Top Sales Associate” on numerous occasions

• 

  University of Arkansas

  Feb 2015 - May 2016

  Student Worker

  • Upheld extensive knowledge of the University of Arkansas’ Advance application software• Entered alumni and student data • Worked on special projects, such as processing "Hog Tags" (personalized license plates where a portion of the money goes to support University of Arkansas students)• 1.5 years of bookkeeping experience

• 

  No Woman Left Behind

  Jun 2015 - May 2016

  Intern

  • Planned and marketed residential programs about sexual assault prevention in the residence halls on campus• Designed flyers and graphics to promote residential programs• Resided in Reid Hall to support residential assistants, as well as provide education to residents about sexual assault prevention and ways to report a sexual assault• Developed and implemented a marketing campaign called “End of Semester”, a campus wide donation drive at the end of the Fall 2015 semester that benefited Peace at Home Family Shelter Show less

• 

  Lochner

  Jun 2016 - now

  •Works with marketing and operations to develop and implement positioning action plans and documents due diligence; facilitates competitor analysis; writes executive summaries; develops win themes and strategies; conducts go/nogo and strategy review sessions; identifies project teams.•Acts as an influential voice in the development of messaging, win themes, strategies, and tactics to position for and pursue projects.•Independently plans for, facilitates, and documents pursuit strategy meetings. Develops strategies and differentiators to position the team ahead of pursuit release.•Plans, facilitates, and documents interview strategy meetings. Develops and executes interview strategy plans, developing slide decks, and coaching teams through mock presentation and Q&A sessions. Leads the interview preparation process and coaches interview teams.•Acts as a dedicated resource from lead to capture – oversees pursuits from opportunity pursuit through award.•Plans, organizes, and direct all elements of proposal preparation including managing teams to develop proposals, refining win themes, conducting reviews, and ensuring compliance.•Supervises, coordinates, writes, edit, and research proposal sections; ensures compliance and proactively identify any issues.•Provides support on business development assignments including research, strategies, communication tactics, client outreach, etc. including support in client, competitor, and market research.•Supports and / or conducts internal marketing or business development related workshops or trainings.•Serves as mentor and coach to proposal staff. Show less • Planning, facilitating, and documenting pursuit and interview strategy meetings and plans• Developing proposal submittal and interview presentation content; editing content developed by technical/lead staff• Developing and executing interview strategy including developing key messages and slide decks; coaching teams through mock presentations and Q&A rehearsals• Developing and ensuring compliance with proposal/interview management documents, including proposal development schedules, outlines and assignments• Writing, editing, and tailoring employee, project, and qualification collateral and associated write-ups into compelling pursuit narratives• Ensuring quality control process is followed for all proposal submittals Show less • Developed content for proposals and edits content developed by technical staff• Led pursuit-related meetings and maintained pursuit schedules• Ensured quality control process is followed for all proposal submittals, required forms, and interview collateral• Attended client meetings, conferences, and college career fairs• Provided marketing assistance during the interview stage of pursuits by maintaining the interview strategy plan and developing content for presentations• Performed market research and analytics Show less • Worked in close coordination with the Corporate Communications Manager• Supported development of print and electronic marketing collateral and templates• Developed content for social media and website platforms, including but not limited to new hires, promotions, office moves, new offices, recognitions, and employee/project spotlights• Conducted Vision employee record updates for corporate staff• Conducted Vision project record updates for featured projects• Developed content for intranet site, including but not limited to new hire announcements• Assisted regionally-based marketing teams with proposal/interview efforts, including development, editing, and formatting of written content; development of figures/graphics; completion of forms• Coordinated project photography; processes for marketing use• Assisted with planning/coordinating client events, including conferences• Assisted with development of award submittal packages Show less • Marketing Assistant for Lochner Texas offices• Maintained and updated marketing/project database continually to aid in the monitoring of forecasting, proposal preparation, project scheduling, and pre-qualification• Provided marketing support/assistance to technical personnel in their pursuit of new business• Enhanced firm image and visibility through preparation of proposals, presentations, and local promotional material while utilizing the company standards• Prepared responses to requests of qualifications from prospective clients, including Federal SF253/255 and 330 forms, as well as corporate and public sector clients Show less

  • Pursuit Manager

    Feb 2023 - now

  • Senior Proposal Specialist

    Jan 2022 - Mar 2023

  • Marketing Coordinator

    Oct 2018 - Jan 2022

  • Corporate Marketing Assistant

    Apr 2017 - Oct 2018

  • Marketing Assistant

    Jun 2016 - Apr 2017