Eduardo Cure

Experience

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  Watanabe Studios Ltd.

  Jun 2001 - Sept 2001

  Installation and Restoration Artist

  Installer of renowned minimalist-conceptualist artist Sol Lewitt's work. Trained on the techniques and methodology used to reproduce and install Sol Lewitt's wall drawings and paintings.

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  ERT

  Jan 2003 - Jan 2008

  Camera/Editor

  • Shot and edited news pieces for ERT (Hellenic Broadcasting Corporation) out of their New York Bureau covering news worthy events throughout the continental USA and abroad.

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  Lower Manhattan Development Corporation

  Mar 2003 - Jan 2004

  Photographer / Digital Archivist - NY World Trade Center Memorial

  Created a digital photography studio that interfaced with proprietary software designed to track, document and archive all entries to the World Trade Center Memorial Competition.

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  UNICEF

  Jun 2004 - Aug 2015

  • Managed the media production infrastructure at New York HQ.• Responsible for planning, installing and maintaining the video production infrastructure and network. • Established technical guidelines, developed workflows for the organization and provided technical support to productions in country offices around the world. Shooting, writing and producing advocacy content and news material on a variety of topics dealing with UNICEF’s global mandate for distribution to partners and broadcasters worldwide.

  • Video Technology Director

    Mar 2011 - Aug 2015

  • Communications Specialist

    Jun 2004 - Feb 2011
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  Inland Productions

  Jan 2007 - Jan 2011

  Founder / Creative Director

  • Produced a number of projects including documentaries, commercials and corporate communications videos. • Provided services that ranged from research and scripting to production and post-production.Clients included EUE Screen Gems, Société Générale, Latin Warner, Mega Channel and Telemundo.

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  PIX

  Sept 2015 - Apr 2024

  • Oversight of the Client Success division.• Work individually with CS team members to Identify capacity, performance, and strengths.• Define and optimize the customer experience based on use case and product features and capabilities.• Drive customer outcomes, product adoption, and customer retention. • Work cross-functionally with internal and external stakeholders to ensure customer success.• Align with Business Development on Renewals, Expansions, and Sales • Own operational data and metrics for the Client Success Division• Surface and prioritize key product trends and insights to our Product and Engineering teams. • Regularly assess team processes to ensure scalable practices and to identify risk factors Show less

  • Director, Client Success

    Oct 2021 - Apr 2024

  • Senior Account Manager

    May 2021 - Oct 2021

  • Account Manager

    Apr 2017 - May 2021

  • Account Coordinator

    Sept 2015 - Apr 2017
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  Autodesk

  Mar 2024 - now

  Manager, Customer Success