Mathansingh Balasingh

Experience

• 

  Ramco Systems

  Nov 2000 - Jun 2003

  Programmer Analyst

  Ramco ERP Base Development and Support

• 

  Temenos

  Sept 2003 - Dec 2005

  Senior System Engineer

  T24 Base Product Development and Support

• 

  Bank Albilad

  Jan 2006 - Dec 2007

  Senior T24 Architect

  T24 Development and Application Support

• 

  SYNCORDIS

  Feb 2008 - May 2010

  Senior T24 Architect

  Implemention and Support of Temenos T24 R09 release

• 

  Cognizant Technology Solutions

  May 2010 - Jan 2011

  Assistant Project Manager

  Implemention, Development and Support for Temenos T24 product

• 

  Scope International

  Mar 2011 - Jul 2012

  Project Manager - Production Systems

  T24 Product Development & Support

• 

  Samba Financial Group

  Aug 2012 - Nov 2013

  T24 Project Manager

  SAMBA Bank is migrating from their own legacy system to T24 system. Working as a T24 Technical Project Manager for the Migration project.

• 

  Scope International

  Nov 2013 - Aug 2015

  Project Manager

  T24 Production Support Services.

• 

  LTIMindtree Banking Transformation Practice (ex. Syncordis)

  Aug 2015 - now

  ** Responsible for a client or a group of client.** Delivering services according to the contractual scope.** Setting priorities within the work area.** Aligning the workforce (consultants) with the workload in line with the budget.** Delegating responsibilities and supervising operations.** Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.** Understanding and challenging the tasks performed by the employees, continuously look for automation and increase of efficiency. ** Feeding the account management team with raw data for reporting.** Supporting the Account Management team in resolving conflicts or complaints from customers.** Identifying customer needs and overseeing service delivery within the business context.** Analyzing information and processes and developing more effective or efficient processes and strategies.** Generating reports and presenting information to upper-level managers or other parties.** Ensuring staff members follow company policies and procedures. Show less ** Responsible for a client or a group of client.** Delivering services according to the contractual scope.** Setting priorities within the work area.** Aligning the workforce (consultants) with the workload in line with the budget.** Delegating responsibilities and supervising operations.** Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.** Understanding and challenging the tasks performed by the employees, continuously look for automation and increase of efficiency. ** Feeding the account management team with raw data for reporting.** Supporting the Account Management team in resolving conflicts or complaints from customers.** Identifying customer needs and overseeing service delivery within the business context.** Analyzing information and processes and developing more effective or efficient processes and strategies.Generating reports and presenting information to upper-level managers or other parties.Ensuring staff members follow company policies and procedures. Show less Syncordis Software Services (I) Pvt. Ltd. is a new offshore development centre established on 06-Aug-2015, a subsidiary of Syncordis SA-Luxembourg. This will enable to offer professional off-shore development services and will extend our pool of experienced T24 Technical Professionals for Syncordis SA-Luxembourg.Syncordis SA-Luxembourg: Established in Luxembourg in December 2004, Syncordis SA provides business and IT consultancy exclusively for the FSI supported by the Temenos T24 banking system. Syncordis France SARL, a subsidiary opened in Paris in August 2009, attends to the French T24 clients.Our services help clients reduce risks, increase efficiency and enhance quality of their banking system, allowing them to meet business needs on very cost-effective terms.We carry out projects with a committed and responsive team. Our consultants have a solid educational and professional background, combining business expertise with technical skills and project management.What we do:** Implementation and support of Temenos T24** Compliance with Regulatory Requirements** Implementation and support of DataFoundation and FiRE software from FRSGlobal** Implementation and support of AutoFORM LaserNet, the EFS Technology product Show less

  • Director

    Jan 2024 - now

  • Service Delivery Manager (Syncordis PSF Luxembourg)

    Sept 2023 - Dec 2023

  • Senior Manager (Syncordis SA Luxembourg)

    Aug 2019 - Dec 2023

  • Director (Syncordis India)

    Aug 2015 - Dec 2022