Ajae Thompson

Experience

• 

  Adecco

  Jun 2019 - Jan 2020

  Onsite Supervisor

  Onsite Supervisor for the H&M Distribution Center

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  H&M

  Jan 2020 - now

  · Responsible for all financial and operational data related to DC controlling, incl. set up and follow up on agreed budget, projects, KPIs (e.g. cost, service, sustainability) in terms of efficiency and productivity as well as quality assurance· Support departments and management team with financial and quantitative insights as well as reports and analyses· Verify correct invoicing and quality check of main cost drivers· Support identifying and driving areas of improvement with regards to DC performance by performing relevant analyses and reports as well as define potential action plan, e.g. for improving profitability, service level, efficiency, DC costs etc.· Support defining framework & reports structure to follow up on business results on regular basis, in alignment with overall global guidelines and reporting needs of DC mgmt., audit routines etc.· Support and drive contract negotiation (e.g. oversee and initiate tendering of contracts with external vendors)· Provide quantitative decision support to DC management team· Challenge and validate planning· Conduct DC Planner responsibilities at Retail DCs of size L & smaller Show less

  • Logistics DC Operations Controller

    Nov 2024 - now

  • Logistics Outbound Operations Controller

    Sept 2022 - Nov 2024

  • Logistics DC Planning Analyst

    Nov 2021 - Sept 2022

  • Business Analyst - Logistics Staff Planning Coordinator

    Jan 2020 - Nov 2021
• 

  Apple

  Oct 2024 - now

  Product Specialist

  - **Deliver excellent service** to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.- **Stay up-to-date** on Apple’s products, services, purchase options, and Product Zone sales processes.- **Support peers** by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.- **Maintain accuracy** and follow guidance.- **Perform other tasks** as needed, including providing customer service and support in other areas of the store.- **Contribute to an inclusive environment** by respecting each other’s differences and having the curiosity to learn.- **Demonstrate Apple’s values** of inclusion and diversity in daily activities. Show less