
Feroz Shaik
Network Administrator / ITSM Admin

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About me
Advisory Solution Architect-Digital Transformation | TOGAF | ServiceNow Certified Architect ITSM,ITOM,EAM,ITBM,CSM,HRSD,GRC&Business Apps | Scrum Master | ITIL | COBIT | Monitoring Tools at DXC-UKIMEA:ServiceNow Practice
Education

MJCET, Osmania University
2008 - 2012Engineer's Degree Electronics and Communication Engineering First DistinctionActivities and Societies: mjcet, osmania university, IEEE mjcet

Osmania University
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Experience

Free Lancer
Apr 2012 - Mar 2013Network Administrator / ITSM Admin
Wipro Technologies
Mar 2013 - Aug 2015Project Engineer - ServiceNow
Free-Lancer
Aug 2015 - Nov 2017Sr. ServiceNow DeveloperConsulting, implementation, development and administration

Quintica
Nov 2017 - Dec 2021A proven Digital Solution Architect who can identify a customers' needs and then come up with solutions that are right for them. Experienced in ServiceNow, scrum and Digital Transformation of Service management. Professional with engineering from Osmania University.
Digital Solution Architect (TOGAF Certified | ServiceNow Certified | Splunk Certified | Python)
Aug 2020 - Dec 2021Solutions Architect & Lead Developer
Aug 2019 - Aug 2020Senior ServiceNow Technical Consultant
Nov 2017 - Aug 2020

DXC Technology
Dec 2021 - nowAdvisory Solution Architect - ServiceNow PlatformExperience in Designing and Building solution on ServiceNow platform across the Enterprise landscape to deliver digital workflows that create great digital experiences and unlock productivity for customers and the employees.
Licenses & Certifications
- View certificate

Certified Implementation Specialist - Software Asset Management
Jun 2018 - View certificate

ITIL V3 2011 - Service Operation
AXELOS Global Best PracticeMar 2016 - View certificate

Certified Application Developer
ServiceNow - View certificate

ITIL V3 Foundation Certificate in IT Service Management
AXELOS Global Best PracticeOct 2015 - View certificate

ServiceNow Certified Implementation Specialist - Service Mapping
ServiceNow - View certificate

ServiceNow Certified Implementation Specialist
ServiceNow - The Enterprise IT Cloud CompanyNov 2014 - View certificate

ServiceNow Certified System Administrator
ServiceNow - The Enterprise IT Cloud CompanyJul 2014 
ServiceNow Certified Implementation Specialist - ITSM
ServiceNow- View certificate

Certified Implementation Specialist - Human Resources Service Delivery
ServiceNowJun 2018 - View certificate

Certified Implementation Specialist - Customer Service Management
ServiceNowJun 2018
Honors & Awards
- Awarded to Feroz ShaikAbove & Beyond Quintica Mar 2018 In Recognition for excelling at ServiceNow implementation deliverables and focus towards quality.
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