Deepak Rathour

Experience

• 

  Espire Infolabs

  Jan 2004 - Jun 2004

  DBA Trainee
• 

  Perot Systems India Ltd.

  Jul 2004 - May 2007

  Associate
• 

  HCLTech

  May 2007 - Jan 2011

  Consultant
• 

  Reckitt

  Jan 2011 - now

  In this role, I am currently in charge of planning and directing the modernization of 200+ global and regional applications across 60 countries. This extensive program would also consolidate the Global Data centre footprint and decommission existing regional data centres. At present, I'm creating extensive cloud transformation programs using the knowledge I've acquired and working with a wider range of internal and external global/regional stakeholders and partners.I'm assisting with risk management, the development of technology architecture, and IT operations and project governance procedures to ensure secure, dependable, and scalable systems to meet the organization's fluctuating business requirements.Additionally, I am in charge of overseeing the entire program to make sure that the migration of applications to public clouds is successful and that Reckitt Markets incurs NO SIGNIFICANT COST INCREASES and BUSINESS DISRUPTION during the process.Using my newly acquired skills, I am able to manage significant onshore and offshore engagements while offering cutting-edge, best-in-class solutions for my organizations' needs and business challenges. I also provide architecture and solution design consulting with the goal of fostering/achieving continuous productivity improvements, service quality, and customer satisfaction.I basically oversee communication with end-business stakeholders and delivery for a cross-functional team (Design, FinOps, Vendor Management, Applications Development, Testing). Show less Organized internal and external teams in this position to handle the development and maintenance of various business units' apps. I was a trailblazer in the end-to-end transfer of new services to Global IT Operations, exceeding expectations and lowering costs.Additionally, by integrating Portfolio Management Reviews across all functions and developing transition methodology, templates, and SOPs, I played a tactical role in forecasting upcoming transition demand globally.In a nutshell, I improved how the Service Desk, Infrastructure Support, Applications, and Security Ops were delivered. Designed and incorporated the appropriate checks and the tollgate process into the overall handover to support process. Show less In this position, I oversaw the delivery of application support and maintenance for RB applications on a global scale through an IT outsourcing company with a 100-person team distributed across several locations.I established and maintained an IT governance structure with business unit and regional IT heads using the skills I had gained in order to address problems and give priority to request for improvements.Additionally, I managed vendors to make sure they delivered consistently better services via and met contract and service delivery commitments. Improve end-user experience by optimizing tools, processes, and technology.In addition, I helped operations mature through automation, self-service, and shift-left approaches while managing internal and external auditors around IT General Control audits.In order to ensure that standardized processes are used by the RB community, I implemented ERP Model Company Release, consolidating all implemented changes across RB. Show less My responsibilities included managing and leading the transition of a global and regional application estate to an outsourced vendor in less than 180 days with zero interruption to services and saving 1 million pounds. Involved in application and data migration from multiple data centers and regional sites to four consolidated Global and regional DC’sMoreover, I also delivered Ariba Spend Visibility (SV) projects intended to provide suppliers with "quick-hit" opportunities based on existing contracts and processes Show less While Managing New Legal Entity setup for multiple RB Pharmaceuticals businesses, I worked towards stabilizing areas of support by establishing new processes and improving the existing ones.As a result of my learnings, I was actively involved in ERP upgrade (POC) projects to assess readiness and identify key challengesThe team I headed was responsible for delivering key insights about operational expenditures for Top 20 RB markets, as well as managing the invoice processing project that helped RB improve efficiency and standardize processes.Additionally, I managed, planned, and delivered Global ERP Support Services and Custom Applications as well as collaborated closely with market/regional peers in sales, supply services, and global IS competence centers within RB IS to improve services and delivery. Show less

  • Senior Manager - Global Data Engineering

    Feb 2023 - now

  • Senior Manager - Cloud Transformation

    Oct 2020 - Feb 2023

  • Head of Global Service Transition

    Jul 2018 - Oct 2020

  • IT Manager - Application Management

    May 2016 - Jul 2018

  • Project Manager

    Jul 2015 - Apr 2016

  • Delivery Lead - Global IT Service

    Jul 2012 - Jun 2015

  • System Analyst

    Jan 2011 - Jul 2012