Imad Awwad

Experience

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  Teletrade Computer Systems

  Sept 2005 - Aug 2007

  IT/Sales Consultant & Senior Technician

  •Responsible for IT Sales and Consultancy•Display Manager at the main branch and monitoring displays of remaining branches•Responsible for training the sales team for new computer technology products •Responsible for creating & designing tags & brochures •Responsible for creating bundles for special occasions with suppliers•Responsible for the Acer project by which all Lebanese Public Schools in Lebanon are to be given PCs, Servers, Printers, Network Switches, & configuring them in addition to being a site installation auditor Show less

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  WorldNet

  Jul 2007 - Sept 2008

  Systems Engineer

  •Responsible for the installation, configuration, & maintenance of Servers & PCs running Microsoft Windows Platforms•Responsible for the installation, configuration, & maintenance of McAfee Servers & CA Software (backup solutions)•Solutions Advisor in regards to networking infrastructure•Responsible for the maintenance & technical support of 13 companies

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  Formatech - Integrated Learning Centers

  Jan 2008 - now

  Microsoft Certified Trainer

  Teaching Microsoft Courses:Microsoft Windows ServerExchange Mail ServerLync Communication ServerVirtualizationClustering and redundancyOffice 365On-Demand Courses

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  Soft Flow (Microsoft Gold Partner) & SAP Partner

  Oct 2008 - Jan 2012

  Senior Systems Engineer

  •Responsible for the installation, configuration, & maintenance of Servers•Planning, Designing, Assessment documentations, & Project Plans for new projects•Support for Microsoft Products, Web Monitoring, & security for all companies•Presenter for new solutions•Solution Consultant for Sales Department•Client Trainer for the application usage•Planning, Implementing, Documenting & supporting infrastructure designs & implementations for Active Directory infrastructure & the standard suite of Microsoft applications & technologies (Terminal Service, Group Policy, DNS, & DHCP), in Addition to migration from old domains to new domains, & call support•Architecting, Designing, Documenting, Testing & Implementing Citrix products & solutions •Citrix Presentation Server 5.0: Providing client consultations & making appropriate recommendations to address opportunities for improvement•Implementing, Configuring, Documenting, & Maintaining network security using Microsoft Internet Security & Acceleration Server (ISA) including client access, VPN Configuration, & Firewall proxy restrictions•Installing & configuring Microsoft ForeFront, Symantec Endpoint Security & McAfee ePO antivirus & antispam management servers•Implementing, Configuring & maintaining Virtual Environments with Citrix & Microsoft SCVMM & Hyper-V•Implementing, Configuring, Documenting, & maintaining backup solutions like Microsoft Data Protection Management & Symantec Backup Exec. Show less

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  Malia Group

  Dec 2011 - now

  Group IT Manager For ME Region

  Responsible for leading Malia Group's information technology (IT) strategy and initiatives. Plays a crucial role in aligning technology with business goals, driving innovation, ensuring IT governance and compliance, managing IT infrastructure, and fostering a culture of efficiency and collaboration within the IT department. A strategic leader who oversees the use of technology to enhance organizational performance, achieve competitive advantages, and support overall business objectives.