Zelda Monametsi

Experience

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  Etihad

  Feb 2008 - Mar 2010

  Cabin Crew

  • On-board Guest Relations• Complaints handling and resolution. • On-board health, safety and security in compliance with Gulf Civil Aviation Authority standards. • Products and services promotion.

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  McCarthy Auto Group

  Jan 2011 - Jul 2012

  Sales Consultant

  • Sales and Marketing of vehicles • Customer Relationship Management • Cold Calling. • Meeting monthly targets. • Problem solving • Customer complaints handling and resolution • Customer satisfaction Follow-up calls

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  Cargo Motors Bedfordview

  Aug 2012 - Sept 2017

  Sales Consultant

  • Sales and Marketing of vehicles • Prospecting corporate clients • Customer Relationship Management • Customer complaints handling and resolution • Customer satisfaction Follow-up calls • Implementation of Below-The-Line marketing strategy • Product launch event planning and implementation

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  University of South Africa/Universiteit van Suid-Afrika

  Jun 2018 - Dec 2020

  Marketing Student
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  Furntech

  Jan 2020 - Sept 2020

  Intern Centre Manager

  • Planning, organising and managing of skills development programmes. • Mentoring and coaching small business owners. • Skills development and incubation programme audits. • Managing and mentoring a team of 4 employees. • Managing of office and workshop operations.• Planning, implementation and monitoring health and safety standards and policies, ensuring they were up-to-date, legally compliant and adhered to in line with The Basic Conditions of Employment Act. • Monthly report compilation and analysis.• Promoting and presenting service offering to industry players and general public.• Managing company assets.• General administration and data capturing. Show less

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  DiMpho

  Oct 2020 - now

  Creative Director

  Crafting high quality personalised gifts for any special occasion.