Lexy Kmiecik

Experience

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  Starbucks Coffee

  May 2007 - Oct 2009

  Store Manager

  I managed, trained, and scheduled up to 15 employees at a time and ordered all of the products needed in a very bustling environment. During the summer season my staff and I did over $20,000 in sales a week while executing great customer service. My team and I increased sales by an average of 9% each year.

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  Kent State University

  Sept 2011 - Feb 2012

  Graduate Student Assistant

  I checked-in print periodical issues using the Millennium Serials module (Innovative Interfaces Inc., aka III) and created item records for each item at time of check-in. I processed bound serial volumes, which included affixing call number labels to the spines and created item records for pre-1987 bound periodical volumes as part of the ongoing Periodical Barcoding Project.

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  Cleveland Public Library

  May 2012 - now

  I planned and managed the day-to-day operations of the branch with customer service as a top priority. I am experienced with training, motivating and coaching team members. I actively promote the use of the Library including developing collaborative relationships with community, professional groups, and individuals by being actively engaged with the community. I am passionate about Library policy and procedure and strive to have my team deliver consistent customer service. I prioritize the needs of the library and branch, and schedule branch staff accordingly. I have the ability to demonstrate courtesy, tact, and effectiveness in dealing with all patrons and staff, in all situations, to deliver an excellent customer experience. Show less I planned and managed the day-to-day operations of the Branch in the absence of the manager. This was a new position and provided me with a lot of substantial Cleveland Public Library management experience. The supervision I provided included planning and directing the work of staff, ensuring excellent customer service, and coaching staff members. I created and maintained staff schedules, including vacation time and any over time. I was apart of the Instagram social media team for the library and it's branches to promote The Cleveland Public Library. Show less I planned, coordinated and implemented age appropriate activities for youth and teens with their caregivers. My programs were very hands on and some examples are: Make your own Tu-Tu's, No-bake cooking, and lots of arts and crafts. I advocated for the interests and needs of children and youth in the area and conducted numerous Library tours and class visits. I had on average 10 story times a week. I increased my passion and knowledge for collection development by maintaining the children's and teen materials. I also had the opportunity to weed all of the branches materials and enjoyed the challenge. Lastly I was frequently the "lead worker" and in charge of staff and the day-to-day operations of the branch. A specific duty of being the "lead worker" included managing meeting room reservations. Show less

  • Manager III

    Jun 2022 - now

  • Branch Manager

    Jul 2017 - Jun 2022

  • Assistant Branch Manager

    Apr 2016 - Jul 2017

  • Children's Librarian

    May 2013 - Apr 2016

  • Library Assistant- Computer Emphasis

    May 2012 - May 2013
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  The Western Reserve Historical Society

  Jan 2013 - Apr 2013

  Intern, practicum student

  I focused on two areas: reference and cataloging. In reference I searched local history and genealogy through resources such as databases, bibliographies and other community resources. Cataloging consisted of copy cataloging and encoding Legacy Finding Aids in Encoded Archival Description for public access via OhioLINK Finding Aid Repository.