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Bitty SEYE

Bitty SEYE

Etude du réseau d’accès GSM et UMTS de Sudatel-Expresso

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location of Bitty SEYEDakar, Dakar Region, Senegal

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  • Timeline

  • About me

    ICT Project & Product Manager

  • Education

    • Rennes School of Engineering

      2010 - 2013
      Engineering degree in Network and Telecommunication Network and Telecommunication Mention Bien

      Activities and Societies: . .

    • Multinational Higher School of Telecommunications (ESMT)

      2008 - 2010
      Advanced Technician Diploma in Telecommunications Telecommunication Mention Bien bien

      .

  • Experience

    • Expresso

      May 2011 - Jul 2011
      Etude du réseau d’accès GSM et UMTS de Sudatel-Expresso

       Traitement des incidents sur le réseau GSM Traitement des plaintes clients Rédaction de rapport hebdomadaire ou mensuel sur les problèmes de réseau

    • Chaka Computer

      Jul 2012 - Sept 2012
      Mise en place d’un serveur IPBX pour la gestion de la téléphonie interne basée sur l'IP ( VOIP)

      - Mise en place de 3 types de liaisons : Ligne numérique, Modem GSM et Réseau IP- Mise en place de différentes fonctionnalités : réception et interception d’appels, identification de numéro, audio conférence…- Gestion du crédit

    • Orange Business Services

      Mar 2013 - Aug 2013
      Ingénieur Support en Téléphonie sur IP, avec la technologie AVAYA

      - Ouverture et Qualification des incidents - Diagnostic et Maquettages- Préparations et Tests de matériels - Configuration serveurs et média gateway- Résolutions d’incidents et Interventions sur sites

    • SFR

      May 2014 - Dec 2014
      Large Company Support Engineer

      - Provide ADSL, SHDSL and Fiber technical support for Large Business customers- End-to-end test to the backbone PE router- Verification of the radius and BAS- Activation and management of technicians at the customer's premises in the event of DSLAM issues- Troubleshooting on the client router and the Fiber entry switch- Implementation of a temporary 3G solution- Customer Relationship

    • Orange Business Services Senegal

      Jan 2015 - Feb 2024

      - In charge of partner channel relationship: - Strategic Partners: Alcatel-Lucent, Cisco, Genesys, Microsoft, Fortinet, HPE, …- Enrich the partner ecosystem with new enrolment (UC&C, Networks, Security, IT, Cloud...) - Partner business review: revenue growth, training & certifications, business roadmap ...- Leading the steering committee with the senior management- Establish a distribution channel in the region WCA: Drive product penetration in the sub-region through the distributors Define the business model, KPI reviews Show less

      • ICT Project & Product Manager

        Jan 2017 - Feb 2024

      • Partner Channel Manager

        Jan 2015 - Jan 2017

    • Orange Money Sénégal

      Jul 2023 - now

      • Chef du Service Marketing Paiement et APIs

        Mar 2024 - now

      • Chef du service Gestion des Partenariats Grands Comptes et APIs

        Jul 2023 - now

  • Licenses & Certifications

    • COBIT® 5 Foundation

      ISACA
      Nov 2019

    • Project Management Professional (PMP)®

      Project Management Institute
      Sept 2021
      View certificate certificate

    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Nov 2018