Talk to sales Try for Free
Natoya Bennett

Natoya Bennett

Client Service Associate

Followers of Natoya Bennett320 followers
location of Natoya BennettSaint Ann, Jamaica

Connect with Natoya Bennett to Send Message

Connect

Connect with Natoya Bennett to Send Message

Connect

  • Timeline

  • About me

    Customer Service Officer. Trained Business Banking Officer and Customer Support Representative

  • Education

    • University of the West Indies

      2009 - 2013
      Bachelor of Science - BSc Banking and Finance

    • Arden University

      2020 - 2021
      Qualifying Law Degree (LLB) Law

    • Unicaf University

      -
      Bachelor of Laws - LLB Law

  • Experience

    • Parish Councillors

      Jan 2003 - Jan 2004
      Client Service Associate

    • Faith Med Pharmacy

      Jan 2004 - Jan 2005
      Customer Service Representative

    • Snow mass Hospitality Team

      Jan 2008 - Jan 2008
      Guest Services Associate

    • Scotiabank

      Mar 2011 - now

      I deliver that wow experience to my customers by ensuring that I provide the advice and solutions that will make them financially better off. It’s all about going above and beyond.

      • Customer Service Officer

        Jan 2023 - now

      • Personal Banking Representative

        Dec 2015 - Jan 2023

      • Bank Teller

        Nov 2014 - Dec 2015

      • Verification Teller

        Mar 2011 - Nov 2014

  • Licenses & Certifications

    • Bsc. Finance

    • Scotiabank’s Transaction Migration Champion 2016

      Jan 2016

    • CEO’s Award for Outstanding Customer Service at Scotia Bank Jamaica

      Scotiabank
      Jan 2017

    • Complaints Champion 2021

      Scotiabank
      Dec 2021

    • Sales

      Scotiabank
      Dec 2024

    • Sales Discovery

      LinkedIn
      Jun 2025

    • Sales Discovery and Conversations

      LinkedIn
      Jun 2024

    • Designing Emotion

      LinkedIn
      Jun 2025

    • Project Leadership

      LinkedIn
      May 2024

    • E. Karl Richards Scholarship

      Jamaica National Building Society
      Sept 2010

  • Honors & Awards

    • Awarded to Natoya Bennett
      Complaints Champion 2021 Bank of Nova Scotia Jamaica Limited Dec 2021 Outstanding performance handling customers' complaints
    • Awarded to Natoya Bennett
      Scotiabank’s 2021 Most Responsive Magician (Ocho Rios Branch) Bank of Nova Scotia Jamaica Limited Dec 2021
    • Awarded to Natoya Bennett
      CEO's Service Hero Certification Bank of Nova Scotia Jamaica Limited Feb 2017 For outstanding Service
    • Awarded to Natoya Bennett
      Transaction Migration Champion Bank of Nova Scotia Jamaica Limited Oct 2016 Top Service Hero facilitating digital adoption.
    • Awarded to Natoya Bennett
      E. Karl Richard's Scholarship - Sep 2010

  • Volunteer Experience

    • Teaching Assistant

      Issued by Scotiabank
      ScotiabankAssociated with Natoya Bennett

    • Grade Representative

      Issued by Westwood High School Jamaica on Feb 2021
      Westwood High School JamaicaAssociated with Natoya Bennett

    • Teaching Assistant

      Issued by Scotiabank on May 2018
      ScotiabankAssociated with Natoya Bennett

    • Communications Manager

      Issued by The Cause for Change Foundation Ltd on May 2020
      The Cause for Change Foundation LtdAssociated with Natoya Bennett

    • Public Relations and Communications Officer

      Issued by The Cause For Change Foundation Limite on May 2020
      The Cause For Change Foundation LimiteAssociated with Natoya Bennett

    • Secretary

      Issued by Westwood High School on Sept 2020
      Westwood High SchoolAssociated with Natoya Bennett

    • Executive Assistant

      Issued by The Cause for Change Foundation on Dec 2018
      The Cause for Change FoundationAssociated with Natoya Bennett

    • Assistant Cook and Delivery Personnel

      Issued by Black Emperors on Dec 2018
      Black EmperorsAssociated with Natoya Bennett