
Timeline
About me
Customer Service Officer. Trained Business Banking Officer and Customer Support Representative
Education

University of the west indies
2009 - 2013Bachelor of science - bsc banking and finance
Arden university
2020 - 2021Qualifying law degree (llb) law
Unicaf university
-Bachelor of laws - llb law
Experience

Parish councillors
Jan 2003 - Jan 2004Client service associate
Faith med pharmacy
Jan 2004 - Jan 2005Customer service representative
Snow mass hospitality team
Jan 2008 - Jan 2008Guest services associate
Scotiabank
Mar 2011 - nowI deliver that wow experience to my customers by ensuring that I provide the advice and solutions that will make them financially better off. It’s all about going above and beyond.
Customer Service Officer
Jan 2023 - nowPersonal Banking Representative
Dec 2015 - Jan 2023Bank Teller
Nov 2014 - Dec 2015Verification Teller
Mar 2011 - Nov 2014
Licenses & Certifications

Bsc. finance

Scotiabank’s transaction migration champion 2016
Jan 2016
Ceo’s award for outstanding customer service at scotia bank jamaica
ScotiabankJan 2017
Sales discovery and conversations
LinkedinJun 2024
Project leadership
LinkedinMay 2024
E. karl richards scholarship
Jamaica national building societySept 2010
Complaints champion 2021
ScotiabankDec 2021
Honors & Awards
- Awarded to Natoya BennettComplaints Champion 2021 Bank of Nova Scotia Jamaica Limited Dec 2021 Outstanding performance handling customers' complaints
- Awarded to Natoya BennettScotiabank’s 2021 Most Responsive Magician (Ocho Rios Branch) Bank of Nova Scotia Jamaica Limited Dec 2021
- Awarded to Natoya BennettCEO's Service Hero Certification Bank of Nova Scotia Jamaica Limited Feb 2017 For outstanding Service
- Awarded to Natoya BennettTransaction Migration Champion Bank of Nova Scotia Jamaica Limited Oct 2016 Top Service Hero facilitating digital adoption.
- Awarded to Natoya BennettE. Karl Richard's Scholarship - Sep 2010
Volunteer Experience
Teaching Assistant
Issued by Scotiabank
Associated with Natoya BennettGrade Representative
Issued by Westwood High School Jamaica on Feb 2021
Associated with Natoya BennettTeaching Assistant
Issued by Scotiabank on May 2018
Associated with Natoya BennettCommunications Manager
Issued by The Cause for Change Foundation Ltd on May 2020
Associated with Natoya BennettPublic Relations and Communications Officer
Issued by The Cause For Change Foundation Limite on May 2020
Associated with Natoya BennettSecretary
Issued by Westwood High School on Sept 2020
Associated with Natoya BennettExecutive Assistant
Issued by The Cause for Change Foundation on Dec 2018
Associated with Natoya BennettAssistant Cook and Delivery Personnel
Issued by Black Emperors on Dec 2018
Associated with Natoya Bennett
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