Deep Enrich
Amanda Nagel
Summer Supervisor
919 followers
St Paul, Minnesota, United States
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About me
Sr. Design Researcher at Medtronic
Education
Bethel University
2018 - 2020Master of Business Administration - MBA Strategic Leadership
Gustavus Adolphus College
2009 - 2013Bachelor of Arts Degree Sociology/AnthropologyActivities and Societies: Tri Sigma Sorority, Lambda Alpha Anthropology Honor Society, Alpha Kappa Delta Sociology Honor Society, Gustavus Wind Orchestra
Experience
Willmar Community Education and Recreation
May 2008 - Aug 2012Summer Supervisor
Gustavus Adolphus College
Aug 2011 - Jun 2013Student Leader
3M
Jun 2013 - Jan 2019Designed and executed qualitative and quantitative market research insights projects across five global businesses to leverage data for informed, insights-based decisions that drive growth. Assisted in the development and implementation of qualitative, secondary, and quantitative research projects. Concentration in driving front end discovery customer insights projects.
Customer Insights Senior Analyst
Apr 2018 - Jan 2019Customer & Consumer Market Research Analyst
Jun 2013 - Apr 2018
3M
Jan 2020 - Nov 2022Partnered with customer service, product, and technical teams to conduct discovery work in connecting people, process, data, and technologies across complex customer journeys for the design and implementation of global listening posts. Lead the design, execution, and overall management of global customer insights projects in alignment with key business questions and research objectives to deliver actionable recommendations.
Customer Experience Sr. Specialist
Jan 2022 - Nov 2022Customer Insights Senior Specialist
Jan 2020 - Jan 2022
Medtronic
Nov 2022 - nowSenior Design ResearcherSenior Design Researcher with the IT Innovation Lab
Licenses & Certifications
- View certificate
Developing a Competitive Strategy
Lynda.comJun 2019
- View certificate
Human Resources Foundations
LinkedInAug 2019 - View certificate
Medallia Customer Experience Professional Certification
MedalliaJun 2022
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