Peggy A. Clifton, MSHA BSN RN

Experience

• 

  PwC

  Jan 2006 - Oct 2012

  Managed implementation solutions in collaboration with healthcare providers driving workflow redesign and quality outcomes. Responsible for planning, coordinating and implementing performance improvement initiatives for inpatient nursing, perioperative services, emergency department and care management. Led teams of multiple direct reports, collaborated with management and senior leadership on performance goals and strategies. Delivered healthcare advisory services for hospitals across North America. Served as nursing informaticist for one year while optimizing clinical and operational workflows for perioperative services across a five hospital system in preparation for a new electronic medical record. Delivered perioperative and bed management optimization services. Trained in clinical documentation integrity services.

  • Manager

    Jul 2010 - Oct 2012

  • Senior Associate

    Jan 2006 - Jul 2010
• 

  Huron Consulting Group

  Oct 2012 - Oct 2013

  Manager

  Collaborate with client leadership for performance improvement initiatives in perioperative services, emergency services, care progression and interdisciplinary care coordination. Led bed management, patient placement, capacity surge planning, perioperative performance enhancements and clinical documentation standardization. Achieved operational improvements enhancing operating room scheduling accuracy, optimized bed placement strategies and proactive preoperative planning for patients prior to day of surgery. Show less

• 

  Philips

  Oct 2013 - Mar 2023

  Led virtual and onsite clinical assessments for process improvement in preparation for innovation. Utilized clinical expertise for optimization of existing functionalities within electronic systems for data transparency and workflow enablement. Served as clinical lead for clinical innovation. Subject matter expert for enterprise wide patient throughput. Director of Nursing delivering performance improvement initiatives within perioperative services, radiology, capacity management, telehealth and informatics. Consistently delivering optimization for sustainable impact to clinical, operational and financial outcomes. Led clinical team through minimum viable product creation and testing.

  • Enterprise Care Collaboration, Workflow Process Re-engineering Lead

    Oct 2021 - Mar 2023

  • Senior Manager

    Oct 2013 - Oct 2021
• 

  GE HealthCare

  Jul 2023 - now

  Director-Partnership Execution, Bon Secours Mercy Health

  Primary customer interface for GE Healthcare for all matters relating to Bon Secours Mercy Health Partnership agreement, and building a long term, strategic alliance with all levels of the Customer to continue to add value. Lead role in driving operational excellence and efficiency opportunities with the Customer and GE Healthcare through asset utilization and technology planning.