Alexandre Burkic

Experience

• 

  Swiss Life France

  May 2011 - Jun 2011

  Sales Representative

  Client prospection, life, health and damages services consulting.

• 

  Allianz

  Jul 2013 - Dec 2013

  CSR Project Manager Assistant

  Corporate Social Responsibility Direction.Multiple projects management.- CSR certification support : market study and benchmark of competitors CSR practices, stakeholders coordination (within the project and external institutions).- Digital projects monitoring : test of a mobile application dedicated to road safety, redesign of the intranet structure of the CSR Direction.- Events management related to disability at work : 10 days - 15 sites.- Sponsoring projects monitoring: participation to the elaboration of a fashion luxury brands art exhibition dedicated to Road Safety ; organization of a research award with the French Institute. Show less

• 

  Atos

  Jan 2014 - Jun 2014

  HR and Digital Project Officer

  Handicap Mission Direction.Multiple projects management.- Support on the implementation of the BlueKiwi professional social network and communities creation : communities definition relation to Atos identity, repartition of community managers roles, creation of an editorial line, a chart and a good practices guide, practical training on the professional social network.- Database optimization : revision of the database structure, education on the use of the available collaborative tools.- Disability at work awareness events: 15 days – 19 sites.- Partnership management : monitoring of the creation of a website dedicated to disabled workers employment (project of a 14 french digital companies group), jury of a student price delivered by the Fedeeh association, sponsoring of the Talenteo company (social network facilitating the recruitment of disabled people). Show less

• 

  MarioWay Srl

  Oct 2015 - Dec 2015

  Project Officer for the establishment of an Italian company in France

  Support of a Milanese start-up establishment in Lyon.The project goal is to launch an innovative urban mobility solution dedicated to disabled people (concept : a hands-free solution to move on a vertical position).- Scenarii elaboration of finance and distribution channels, related to legal provision and market opportunities.- Participation to the CSR certification application (B-corp).- Assistance on the Business Model definition (A. Osterwalder canvas).- Events organization, communication tools management and creation of marketing materials. Show less

• 

  Siderlog Conseil

  Jul 2016 - Oct 2020

  Permanent Control and Risks Direction, for the Data Protection Officer - Migration of the Credit Agricole personal data record-keeping (for its internal organisation and as a subcontractor of its 39 banks) in the Group software (REGIS).- Preparatory phase: data controllers designation, format/data checking, authorisation management, CASA developers coordination and CAGIP computer services- Change management: communication plan, user guides (rules, responsibilities, use) and users training (webinars and personal assistance)Bring GDPR measures into compliance, from an intern and an extern audit- Update of the personal data breach claim process- Subcontracting agreements compliance (clauses checking, outside EU data transfert…)- Needs assessment for an evolution of the Risk Analysis software Show less Organisation, Quality and CSR Direction - Service dispatching of 16 activities in other departments- Scoping study and situation review: concerned activities, recipients entities- Activity design: process workshops, Visio modelling and recipients entities presentation- Change management: change identification, change management plan preparationClaim analysis to define the client processes to address (preliminary study)- Scoping study: scope, claim software structure (Aquarel)/databases, existing surveys- Analysis: multifactorial correlation/classification, quick wins, processes categorisation- Claim software revision: functional improvements propositions. Show less Digital User Experience Direction - Training design on digital animation for Pôle Emploi agents, future facilitators of the Whaller platform (Saas) – training of trainees- Study scoping, needs assessment: users, platform structure, communication strategy- Design : training program, manual, user guides, - Instruction: theoretical basis, playful exercices, Innovation Games workshopsContents : communication and marketing fundamentals, community manager posture, community identity definition, animation organisation (editorial lines, charts, contents, publications moderation), technical use of the Whaller platform. Show less

  • GDPR Software Migration Project Owner Support @ Crédit Agricole Technologies et Services

    May 2020 - Oct 2020

  • Service Catalogue Software - ServiceNow Change Manager @ IT-CE

    Jun 2019 - Apr 2020

  • Organisation and Customer Strategy Business Analyst @ Caisse d'Epargne Rhone Alpes

    Feb 2019 - May 2019

  • Technology Campus Implementation Change Manager @ RTE

    May 2018 - Jan 2019

  • Collaborative Platform Change Manager @ Enedis

    Nov 2017 - Apr 2018

  • Salesforce Platform Change Manager @ Crédit Agricole Technologies et Services

    Oct 2017 - Mar 2018

  • Training Designer - Whaller Digital Animation @ Pôle Emploi

    Jul 2017 - Mar 2018

  • Credit Software Migration Project Owner Support @ La NEF

    Apr 2017 - Jul 2017

  • Recruitment Officer

    Jul 2016 - Mar 2017
• 

  Shift Consulting

  Jan 2021 - Apr 2023

  Information System Direction – Linky supervision entities reallocation (25 sites), job transfers, reinforcement of the operational animation by the Hypervision entity, continuous service implementation- Trade union dialogue: national Social Economic Committee, task force, regions support- Deployment management: animation (collective webinars, regional reviews), deliverables via a dedicated SharePoint (retroplanning, tracking file, training manuals…)- Information capitalisation and skills improvement: creation and animation of 3 training programs (training of trainers, Linky supervision training, Supervisions managers training), operational user guides, document management revision- IS evolution support : business needs, backlog, production, test & authorization definition- Project coordination: project committees, follow-up, risk management, reporting- Project communication: multi-stakeholder presentations, newsletter- Communication chain acculturation: certifications on the Linky system Show less

  • Linky Supervision Poles Transformation - PMO Change Manager @ Enedis

    Apr 2021 - Apr 2023

  • Client Experience Optimisation Business Analyst @ Eau du Grand Lyon

    Jan 2021 - Mar 2021
• 

  PPG

  Jul 2023 - now

  IT Change Manager

  Adoption Lead role for the global implementation of MS365