Irfan Malik

Experience

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  Tesco

  Feb 2005 - Sept 2006

  Senior Shift Supervisor

  • Work with Operations Manager to establish customer service standards for Front End. Model excellent performance in all aspects of Floor Manager and Cashier job descriptions. Work with cashiers and beggars to maintain and improve customer service skills.• Ensure that the needs of customers are being met.• Answer customer questions and deal with complaints and customer feedback.• Maintain comprehensive knowledge of store policies, procedures, and product mix.

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  First Bridge Educational Services

  Dec 2006 - Jul 2007

  Educational Consultant

  • Employees in this job consult with, and provide assistance to, local school district officials to enhance or improve educational programs, ensure conformance with State Board of Education rules, policies, and procedures, and/or to ensure that program funding is expended in accordance with federal or state guidelines.

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  PAL - Petrostar Aviation Co. ltd.

  Sept 2009 - now

  Operation Supervisor

  • Management of the operations, and shift personnel during/lead shifts in necessary.• Maintaining relations with handling companies & Airlines representative.• Look after all the periodic tests of the Aviation equipment's.• Complete knowledge of all Airlines schedules.• Complete knowledge of fuel quality control & fire fighting equipment's.• Preparing the daily sales account documents.• Equipment meters calibration, PCV & other periodic checks at Aramco.• Spare parts store management.• Operates air refueling systems aboard aircraft tanker to refuel airborne aircraft: Confers with receiver aircraft pilot to direct aircraft into air refueling position, using radio.• Presses buttons and switches on control panel to extend in-flight boom and connect tanker and receiver aircraft.• Presses button to start refueling process.• Monitors control panel light to detect equipment malfunctions.• Contacts receiver aircraft pilot, using radio to inform pilot of progress being made during refueling, to advise pilot of action necessary to maintain safe refueling position, and inform pilot of steps to be taken during equipment malfunction or emergencies.• Calculates in-flight weight and balance status of aircraft and notifies tanker pilot of necessary flight correction. عرض أقل