Anjan Dutta

Experience

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  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Mar 2016 - May 2019

  Sr. Transaction Risk Analyst

  • Analyzed data from multiple sources to identify and investigate potential fraud cases.• Performed risk analysis on customer accounts to determine appropriate actions.• Flagged customer accounts for possible fraud based on behavior patterns.• Assisted in root cause analysis for fraudulent activities and recommended process enhancements.• Maintained accurate records and conducted quality audits for resolved cases.• Presented reports to senior leadership using Excel and Tableau.• Designed training sessions for new analysts and provided feedback for performance improvement. Show less

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  J C Penney Services India Pvt Ltd

  May 2019 - Oct 2021

  Operational Specialist

  • Collected and manipulated large volumes of transactional data using SQL and Python for fraud detection.• Utilized Tableau and Power BI to create insights and visualizations for presenting to stakeholders.• Built reports and dashboards on Power BI for key decision-making processes.• Analyzed data to identify fraudulent patterns in e-commerce transactions.• Provided detailed analysis and recommendations to mitigate fraud and operational risk.• Collaborated with cross-functional teams to determine the extent of fraud and implement anti-fraud strategies.• Participated in global projects to implement new KPIs and KRIs for different payment methods, optimizing performance and mitigating risks on the e-commerce platform. Show less

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  FinTrU

  Mar 2023 - now

  Analyst 1

  • Gathered business requirements from stakeholders to create key reports and dashboards.• Developed reports on Excel and Power BI based on analyzed data, facilitating key decision-making processes for multiple stakeholders.• Created visualizations on Power BI and Excel to present analytical findings effectively.• Constructed live dashboards on Excel and Power BI to support forecasting and trend analysis.• Conducted UAT for stakeholders to gather additional requirements.• Automated Talent Pool reports, enabling quick decision-making on new resource client allocation.• Prepared attendance reports and dashboards to drive new working policies.• Prepared and presented key business reports and presentations to Executive Leadership, influencing strategic decisions.• Provided recommendations based on data analysis results and identified opportunities for process improvements. Show less