Kimberly Jeter

Experience

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  Bluefield University

  Jan 2002 - Jan 2006

  Student Library Assistant

  Monitored circulation desk. Assisted library patrons with finding materials, using databases, reference materials. Provided administrative support to the library staff. Assisted patrons with finding materials, checking in/out materials, collecting fines. Voluntarily assisted the Technical Service Librarian with the processing of new library materials.

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  Fairmount Memorial Baptist Church

  Jan 2008 - Jan 2011

  Secretary

  Provided administrative support for the pastor, and church staff. Designed and prepared weekly bulletins, newsletters, flyers, and Powerpoint presentations. Answered phone and directed calls to the appropriate staff. Assisted with the planning and set up for church events.Designed and prepared outreach materials in house saving on the cost of outsourcing, 2008-2011.Member of Baptist Ministry Assistants of Virginia, 2010.Assisted in layout design of pictorial directory, 2009.

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  YWCA Richmond

  Jan 2011 - Jan 2013

  Receptionist

  Greeted and assisted all incoming clients, parents, board members, donors, guests who came to the agency and child development center. Provided administrative support the the executive team and staff. Answered multi-phone line and directed calls to the appropiate staff. Received and sorted all mail for agency. Ensured meeting rooms were well maintained and informed facilities team of any cleaning or maintenance needs. Assisted with receiving and documenting incoming donations. Served on the Employee Appreciation Committee, 2011-2013.Designed and wrote manual for Front Desk procedures, 2012. Show less

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  Goodwill Industries International

  Sept 2013 - Mar 2014

  VOLUNTEER/TEMPORARY ADMINISTRATIVE ASSISTANT

  Provide administrative support for Employment Center ManagerGreet and assist customers provide overview of services and assist with job search questions.Answer multi-phone line, conduct follow-up calls and event confirmation callsResearch job leads, design flyers and ensure center is maintained

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  Lowe's Companies, Inc.

  Jan 2014 - Jan 2019

  CUSTOMER SERVICE ASSOCIATE

  Responsible for handling all customer inquiries, sales, returns at the Customer Service/Return DeskGreet and acknowledge customers in a friendly and professional mannerOperate cash register, processing payments, bag customer goodsPerform other store operations as neededMember of the Safety Team, 2015Member of Focus Group, 2016Member of the Voice Team, 2016

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  VCU Health

  Jan 2019 - now

  Program Support Assistant

  Proffer administrative support for the Histocompatibility and Immunogenetics Laboratory staff; greet guests and notify staff of visitor arrivals.Inventory/order/receive supplies; receive, inspect, and place orders for medical specimens and file medical records in accordance with patient privacy laws; prepare medical specimens for testing.Help with billing, filing, answering phones, and directing callers to the appropriate staff. Handle telephone calls related to problems requiring staff attention; prepare documentation and file materials, and record minutes for meetings and committees; and schedule appointments and meetings.Assist and troubleshoot timecard records; update and maintain training manuals; negotiate with vendors and acquire purchasing quotes. Track and reconcile procurement card purchases.Respond to office emails and generate reports in a timely manner.Perform other duties as assigned. Show less