Sohanur Rahman

Experience

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  Creative IT

  Feb 2013 - Apr 2017

  Graphic Designer
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  Fiverr

  Jan 2017 - Sept 2022

  Graphic Designer

  *Logo designing *vector tracing *Photoshop editing *business card *Removing image background *Letterhead design or any other print design.

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  Costa Coffee

  Nov 2022 - Dec 2024

  Assistant Manager

  Experienced with (*Costa Check, *NSF Audits, *Health & Safety check )Currently serving as an assistant manager at a prime Costa Coffee location, one of the busiest stores in London, after a well-deserved promotion- Conduct regular coffee audits to maintainCosta's high standards for coffee and beverages served to customers- Mastered team management skills while addressing busy queues and catering to a diverse clientele- Demonstrated strategic thinking and effective time management in a fast-paced, quick-service restaurant environment- Developed financial acumen through money management, analyzing cash flow, and strategizing to increase daily and annual sales for the Costa site- Exhibited operational management expertise by overseeing daily offline and online order processes, including inventory management, customer service, beverage station organization, and more- Gained comprehensive knowledge of restaurant tech solutions, working closely with POS systems, online partners, and online sales channels to optimize restaurant operations. Show less

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  Barts Health NHS Trust

  Mar 2024 - Nov 2024

  Volunteer Administrative Assistant

  Recruitment Coordinator : (Royal London Hospital)• Onboarding Support: Assisting the Manager in the volunteer onboarding process for various roles, ensuring new hires have completed all necessary paperwork and are prepared for their first day.• Interview Training: Assist hiring managers during interviews and recommend the most suitable roles for new volunteers.• Database Management: Maintain and update candidate databases with accurate and up-to-date information.ENT (Ear, Nose, and Throat) Department : (Royal London Hospital)• Appointment Confirmation: Contact patients to confirm upcoming ENT appointments, ensuring they know the date, time, and location.• Appointment Cancellation: Contact patients to inform them of any cancellations or changes to their ENT appointments, and pass any messages from the patient to the Co-ordinator.• Envelope Preparation: Ensure all contents are correct and each envelope is securely sealed and ready for mailing or distribution.A&E Patient Research Champion : (Royal London Hospital)• Patient Engagement: Approach and interact with A&E patients to inform them about the Bingli app and explain its purpose in gathering information about their symptoms and causes of illness by answering questions.• App Assistance: Guide patients through the process of using the Bingli app, helping them input their medical information and ensuring they understand how to navigate the app.• Privacy and Confidentiality: Ensure that patient data entered into the Bingli app is handled with the utmost confidentiality, adhering to all relevant data protection regulations. Show less

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  Imperial College Healthcare NHS Trust

  Dec 2024 - now

  Admin - Respiratory and Acute Respiratory Unit (ARU)