Kristen Pierce

Experience

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  Montecito Animal Hospital

  Jun 2008 - Nov 2010

  Administrative Assistant

  Responsible for coordinating doctor’s schedule and managing client/patient punctuality.Handled client appointments and balanced financial accounts, verified and filled prescription requests, ordered and maintained stock of supplies.Ascertained and prioritized patient needs, supported client relations through prompt follow up, communicated medical regimens and clinical procedures to pet owners,Built strong relationships with clients and patients utilizing professional and sensitive etiquette to ensure quality satisfaction, setting the standard for all aspects of customer care. Show less

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  The Cheesecake Factory

  Jan 2011 - Aug 2015

  Bartender

  Designated trainer within a bar team responsible for building $1.1 million in annual sales for a $12 million a year restaurant.As a server, successfully trained over two dozen long-term staff members to corporate service standards while consistently growing annual sales and providing absolute guest satisfaction.Accountable for fostering and maintaining a functional team environment while anticipating and responding to guests’ needs.Possessed the ability to craft and follow corporate beverage recipes and service standards with ease and precision during high volume shifts where sales exceed $25,000. Show less

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  Nordstrom

  Aug 2015 - Oct 2016

  Assistant Restaurant Manager

  Assisting the General Manager by supervising daily operations for a multi-million dollar restaurant including staffing, training, development and various financials such as Profit and Loss statements, invoicing, inventory and ordering.Partnering with fellow management to successfully recruit, interview, hire, and train new talent to support business goals and exceed desired results of a Flagship location.Identify areas of opportunity to help maximize productivity and improve service by leveraging individual strengths to create a cohesive team environment and effectively improve sales.Responsible for meeting Front of House labor budget through the proper scheduling of over 35 team members to an annual budget of less than 23.3%.Proposed and implemented new methods of monitoring beer, wine and liquor waste to effectively control over preparation behind the bar and reduce Cost of Sales. Show less

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  Randstad Technologies US

  Oct 2016 - now

  Technical Recruiter