Sofia Garcia Carral

Experience

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  IBM

  May 2008 - Mar 2009

  America’s Import/Export Application Support

  - Maintain application documentation updated.- Provide Information Management activities by creating financial reports.- Support testing activities of projects impacting GL Applications.- Focal point for Americas' Logistics Applications related issues.- Manage and administrate Global Logistics (GL) applications.- Support customers application issues from Argentina, Peru, Chile, Mexico, Uruguay, Ecuador, Canada, USA.

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  IBM

  May 2010 - May 2013

  - Support access, problem and change management of applications.- Verify the compliance status of the application with all corporate standards including separation of duties.- Track the financial management of maintenance budget of the application.- Provide coordination and support on the WW year and quarter-end accounting closure for Global Logistics business.- Design, test and support the deployment of problem, change and access management solution for global supply chain IT.- Manage and coordinate development group activities.- Focal point between internal customer and development area (IGS) defining new requirements, updates and application problems and changes. Show less - Lead Corporate, ASCA ( Application Systems and Controls ) and KCO Audits. - Act as focal on application control through assessments and audits.- Establish effective Change, Problem and Access Management process according to SOX and ASCA regulations and standards.- Lead and mentor on IT Control & Compliance processes for the IT Logistics team in Argentina.- Establish an effective process for managing, tracking and reporting compliance problems that meets audit requirements.- Manage business control priorities Show less

  • Global Logistics IT Project Manager

    May 2010 - May 2013

  • America’s Import/Export Application Owner

    May 2009 - Apr 2013

  • Compliance Focal Point

    May 2010 - Mar 2013
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  ExxonMobil

  May 2013 - May 2017

  IT infraestructure related projects (500k to 2M) - Facilitation of the application delivery process for upstream technical portfolio - Processing of TechSet Evaluations, Adds and Upgrades including Beta software releases and TechSet Exceptions - Steward application lifecycle (e.g. license upgrades, software upgrades, retirements, etc.).- Maintain current requests and activities for alignment with EMIT/business contacts.- Improve UTC team service delivery.- Submit software requests via ITSM.- Generate, complete, and submit BIS and AR Closeout forms.- Interact with Software Services, TechSet Management, Application Support, and other groups to move commercialization/retirement of applications through the process.

  • Project Manager

    Sept 2016 - May 2017

  • Software Delivery

    Jan 2015 - Sept 2016

  • Product Facilitator

    May 2013 - Jan 2015
• 

  JPMorgan Chase & Co.

  May 2017 - now

  Lead control, development, employee and infrastructure platform teams for the Buenos Aires branch, ensuring smooth and secure technology operations.Drive the branch's technological innovation and strategic initiatives by implementing new solutions boosting efficiency and supporting business goals.Implement robust controls and security measures to ensure data protection and regulatory compliance.Serve as the primary liaison with regulatory entities, ensuring adherence to all local IT regulations and compliance requirements.Manage internal and external audits, establishing and maintaining robust risk management processes. Show less Led the modernization of the compute backbone, ensuring a more efficient and scalable foundation for IT operations.Managed critical cybersecurity projects, safeguarding the organization's IT infrastructure against evolving threats.Oversaw comprehensive infrastructure modernization initiatives, including HSM, PCI verifications, cloud migration, and Gaia Oracle Services (GoS) implementation.Delivered complex IT infrastructure programs on time and within budget, achieving significant business value. Show less

  • Executive Director Senior Technology Country Officer

    Jan 2023 - now

  • Vice President Senior Technology Officer

    Aug 2021 - now

  • Vice President , Resource Manager PO Global Technology

    Feb 2019 - Aug 2021

  • Vice President , Program Manager PMO Global Technology

    May 2017 - Feb 2019