
Chiemeka Roland
Trade Operations Officer

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About me
Regional Sales Manager at Philip Morris International
Education

Abia State University
2009 - 2013Bachelor's Degree Geography and Planning Second Class Upper Division
Experience

Standard Chartered Bank
Oct 2015 - Jul 2017Trade Operations Officer• Processing of Form M and Pre Arrival Assessment Reports (PAAR)• Management of operational data including product inventories and shipping documents• Resolution of trade related complaints while ensuring customer satisfaction at all times• Procurement of supplies and monitoring of inventory levels• Maintaining vendor database while ensuring positive vendor relationship

Dangote Oil Refining Company
Aug 2017 - Feb 2021Business Analyst- Logistics• Provision of strong logistics reporting and analytical information support to the management team• Coordinates the activities of the MIS team to ensure proper monitoring of Fleet Operations• Preparation of Fleet/BTO performance reports by analyzing trip records, accident reports, illegal haulages, over speeding, and turn around times.• Preparation of different Logistics MIS reports to adequately capture Fleet status, Fleet efficiency, material supplies and vehicle utilization• Analyzing material supply report and ensuring deliveries are in line with contractor request• Preparation of annual tyre budgets and preventive maintenance service plan for all operational trucks• Execution of periodic audit and inventory reconciliation across all materials and vendors• Monitoring truck dispatch data and ensuring trips are completed as per AGO issuance, and dispatch instructions• Development, monitoring, reporting and evaluation of established logistics business processes to ascertain areas of inefficiencies and advise on necessary process improvements Show less

Kairos Investments Africa
Feb 2021 - Jul 2022Business Operations ManagerSummary:Provision of high-level oversight, and monitoring of operational performance of the Firm’s Portfolio Companies principally in the FMCG, and food industry.• Support the Portfolio Companies in devising appropriate corporate and business strategies • Support in the creation of techniques, tools and templates to optimize operational performance, including the areas of data quality, customer service and training requirements• Support the portfolio companies to devise high level sales and marketing strategies, leveraging traditional and digital mediums• Participate in setting monthly, quarterly, and annual budgets and sales targets for portfolio companies• Reviewing monthly, quarterly, and annual performance of the portfolio companies including variance analysis vs budgets and targets• Preparing and presenting periodic reports to the Investment Committee on the performance of the Portfolio Companies• Making recommendations to the Investment Committee on necessary changes required to enhance portfolio company operations and performance• Monitoring ERP systems of Portfolio Companies to ensure compliance to data policies Show less

Philip Morris International
Jun 2022 - nowRegional Sales Manager- South EastDevelop and implement strategic plans/management directions while delivering forecasted shipment and In-market sales across the southeast region. Effective management of customer accounts and ensuring distribution partners deliver agreed target volumes on time and in full.Direct and supervise the Field Sales Force (territory supervisors, trade executives, micro entrepreneurs) in driving an effective Route to Market System, ensuring 100% coverage across assigned retail/wholesale outlets, efficient depletion rate, and market share growth. Ensuring constant achievement of bootsales KPIs (volume, strike rate, coverage, average drop size, sku mix)Manage the scheduling of day-to-day field activities across territories and customer locations Driving coverage and business expansion across the Southeast territories while executing effective trade programs to support existing brands and new product initiatives.Evaluate the performance of the field sales force and provide necessary support for growth and efficiency Show less
Licenses & Certifications
- View certificate

Evidence and Data Collection for Problem Solving
University of Leeds - View certificate

Introduction to Business Management
King's College LondonNov 2020 - View certificate

Project Management Principles, Practices and Systems
Anglia Ruskin UniversityNov 2020 - View certificate

Digital Marketing
Accenture
Honors & Awards
- Awarded to Chiemeka RolandPrivate Client Associate Heritage Circle Careers Mar 2016 The Private Client Academy is an intensive 3-week training program designed to develop exceptional luxury retail professionals at Heritage Circle. Through a mix of seminars, interactive presentations, case studies and group exercises facilitated by luxury industry experts and practitioners, new Associates develop a deep understanding of luxury retail, and the art of 'private clienteling' at Heritage Circle.My Areas of Study Included:*Essence of Selling Luxury Products and… Show more The Private Client Academy is an intensive 3-week training program designed to develop exceptional luxury retail professionals at Heritage Circle. Through a mix of seminars, interactive presentations, case studies and group exercises facilitated by luxury industry experts and practitioners, new Associates develop a deep understanding of luxury retail, and the art of 'private clienteling' at Heritage Circle.My Areas of Study Included:*Essence of Selling Luxury Products and Services*Creating Exceptional Luxury Experiences*Communication and Interpersonal Skills*African Consumers & Market Dynamics*Advanced Clienteling Strategies*Curated and Tailored Offerings*Brand and Product Knowledge*Exceeding Client Expectations*How to Build a Luxury Brand*Building ClientRapport Show less
Volunteer Experience
Volunteer
Issued by Commonwealth Youth Peace Ambassadors Network on Feb 2016
Associated with Chiemeka Roland
Languages
- enEnglish
- frFrench
- igIgbo
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