Claire Becher

Experience

• 

  St. Louis Community College-Meramec

  Jan 1975 - Jul 1977

  Accounting Clerk

  -Performed accounting work in financial aid office. -Coordinated distributions of government grants and loans for student's college education. -Maintained computer reports for accounting balances. -General office duties as filing, office reception, clerical duties. -Worked full time while attending school part time (computer science).

• 

  Alumax Foils

  Aug 1977 - Sept 1983

  RPG Programmer

  RPG ll programmer/operator on IBM S/3 and S/34. -Solely supported department while searching for new manager. -Documented all operational weekly/monthly/quarterly/yearly processes. - Setup operational automated reporting/processing. -Programmed new sales backlog system. -Maintained inventory programs and reports. -Achieved RPG certificate via IBM. -Assisted on conversion from S/3 to S/34 regarding documentation and file transfer. - Sole operator for S/34. -Maintained all Mapics program documentation. -Responsible for computer reports on a timely basis. Show less

• 

  Keene/Kasco Corporation

  Sept 1983 - Sept 1985

  RPG Programmer

  Maintained all programs for user requests with in house developed programs/systems for inventory and G/L. -Major role was converting files/programs from S/34 to S/36. -Assisted contractor for new system installation. -Backup operator for S/34. -Wrote system to catalog sales invoice for accounting department. This improved efficiencies by 45%.

• 

  Cupples Products Division

  Nov 1985 - Sept 1986

  RPG Programmer

  -RPG ll/lll maintenance programmer on IBM S/38 for manufacturing plant. -Revised and tested inventory programs. -Maintained reports in warehousing, A/P. -Assisted with time and attendance reporting.

• 

  Amedco/SCI

  Oct 1986 - Oct 1987

  RPG Programmer

  Amedco/SCI | September 1986 - October 1987 | 1 year | Chesterfield, MO-RPG ll/lll programmer IBM S/36 and S/38. -Wrote/tested majority of A/P system programs for funeral administration company. -Maintained miscellaneous programs from in house systems centered on inventory. -Backup computer operator for S/36 and S/38.

• 

  Essex Industries

  Oct 1987 - Sept 1994

  -Managed all RPG lll programming projects between corporate office and 7 subsidiaries directly with senior management. -Maintained/installed all hardware regarding AS/400 and applicable peripherals. -Upgraded S/38 to AS/400 model 600. -Performed third party package upgrades. -Managed 1-2 programmers/contractors in addition to an operator. -Made executive decisions on third party MRP software (Date/3) for enhancing manufacturing reports and processes. -Automated 90% of manual processes, job scheduled nightly processed/reduced budget by 40%. -Documented process and rearranged department to better serve user community. -Developed and documented security processes and reassigned to operational personnel. - Documented and installed all subsidiary equipment and communications. -Developed disaster recovery plan for AS/400 (cold/hot site). -Received 98% auditor approval on computer processes (first for the company). -Travelled to all subsidiaries and provided computer education for software/hardware. -Very high level in interaction with all levels of management and manufacturing personnel. -Setup recycling program for paper, ribbons and obsolete equipment. Show less -Maintained all RPG ll/lll programs for in house financials along with integrating to third party Data/3 manufacturing package. This included financial applications, sales, payroll, inventory and MRP. - Designed, programmed, tested and implemented all company internal plug in requirements to MRP package. -Documented all programs for easier maintenance for junior programmer. -Very proficient in Query utility. - Instructed accounting department on query use for their own requirements. -Performed security audits. -Developed electronic communication tool (pre internet). Show less

  • MIS Manager

    Jan 1990 - Sept 1994

  • Programmer Analyst

    Oct 1987 - Jan 1990
• 

  James River Corporation/Print Pac Corporation

  Oct 1994 - Jul 1996

  AS/400 Regional Coordinator

  -Technical representative for AS/400 projects between corporate headquarters and flexible packaging manufacturing divisions in St. Louis, MO / Dayton, OH / Shreveport, LA. -Coordinated efficient similar projects and requirements between all 3 divisions using dedicated programming and operational resources. -Served as user liason on MacPac package in St. Louis. -Assisted in MacPac package installation in Dayton. -Supported AS/400 in Shreveport when operator relocated outside the company. -Documented processes and trained new hire for Shreveport position. -Supported 2 AS/400 models (F45/F50) regarding auditing and security requirements.-Assisted in transfer of data with company sale to Print Pac Show less

• 

  MMG Corporation

  Jul 1996 - Mar 1999

  MIS Manager

  -Maintained AS/400 series 200 for hardware/software needs for neckwear apparel company. -Supported third party package (JBA) via product upgrades/customer requests during installation and implementation stages. -Documented processes for AS/400 operator to backfill position. -Created query/RPG reports for manufacturing and accounting users. -Maintained all security for entire computer system/network. -EDI support to company's customers as JCPenney, Kohl's and Walmart. -Supported NT server environment including backups and communications. Show less

• 

  Enterprise Holdings

  Mar 1999 - Mar 2003

   Data Center Technician

  -Maintained third party applications and hardware upgrades on 74 Iseries machines. -Loaded machines with software upgrades along with applicable keys. This needed to be completed on a timely basis since machines were connected via related jobs/processes. -Performed operating system upgrades and maintained related documentation. -Received plaque awards for several project contributions. -Lead implementer with Tivoli on Iseries machines. -Lead/participant in numerous off site disaster recover exercises for up to 20 Iseries machines. -Represented various groups for hardware needs (PeopleSoft, Rental car applications). -Lead for machine transfer to new data center in Weldon Spring, MO from Clayton, MO Show less

• 

  Enterprise

  Mar 2003 - Jun 2006

  Security Analyst

  -Lead implementer for Iseries setup of NetIQ (third partly security software) on 33 machines/LPARS machines. -Defined and maintained all processes via NetIQ rules for approved security access and processes. The machines had hundreds of processes that needed approved definition. Tis project was completed 2 months ahead of schedule. -Awarded team's quarterly employee of the month award for performing above expectations. -Documented process for administrators/auditors. -Lead security for AS/400 Series on DR/business continuity plan-Performed quarterly and semi-annual audits for Iseries platforms.-Participated in securitly related programs for privacy/PCI data classifications. -Instructed various groups on PCI computer related security awareness. Show less

• 

  Centric Group, LLC

  Jun 2006 - Jul 2013

  Design, document and implement consistent process for QA set covering user approval, testing, auditing requirements and object moves between testing and production environments.-Developed QA assignments t ensure timely deliverance/communication of process steps using SharePoint. -Perform software 'moves' from testing to production environments-Utilize TrackIT ticket system for billing purposes to applicable companies. -Billed companies via monthly reports. -Managed 4-5 programmers/QA personnel. -Developed customer survey to measure IT satisfaction on completed user requests. -Developed company metrics relating to completed tickets, system uptime, outage incidents. -Worked closely with upper management and intercompany VPs (meetings, coordinate projects)-Assisted with IT procurement related to equipment, peripherals, etc. Show less -Responsible for all inmate related RPG programming changes (projects/tickets) on Iseries platform regarding fixes/upgrades and new install for secure sales from family/friends. -Prepared and conducted monthly progress meetings along with appropriate billable dollar reports for middle/upper management. -Managed 5-7 programmers/contractors. -Performed audits on programming change folders.-Maintained accurate resourcing reports to management.-Provided input for saving company thousands of dollars with improved efficiencies-Assisted with PCI compliant requirements for company certification. -Strong follow through and attention to detail are position strengths. -Additional skills include Microsoft Outlook, Word, Excel, SharePoint. Show less

  • QA/Project Manager

    May 2009 - Jul 2013

  • Application Development Manager

    Jun 2006 - May 2009
• 

  Scottrade

  Aug 2013 - Mar 2018

  QA Supervisor

  Supervise 7-9 QA Agile delivery associates for Advisor Services, Enterprise Content Management and Elite trading services. Prior experience includes supervising 6-7 associates for project work as Trading Website. This work includes 1-2 contractors also. Certified in ITIL. Work extensively with Change Management and Service Now ticket system. Good knowledge level in Clarity project management tool and time entry approval. Proficient in Work Day for HR/personnel, PTO approvals. Knowledge in ALM/Work center for defects and monthly metric reporting. Setup and coordinate quarterly department meetings for VP. Experienced and passionate about disaster recovery/business continuity. Attend bi-weekly CAB meetings and address related QA issues. Supervise and participate in outage coverage for QA twice a year. Excellent detailed writing for performance reviews. Highly motivate and mentor team members to advance their careers. People skills is one of my best assets. Show less