Catherine Smith

Experience

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  Hampton Inn

  May 2011 - Jun 2014

  Front Desk Duties: making reservations, canceling reservations, checking guest in and out, accepted credit cards or cash for method of payment, answering phone calls, booking meeting rooms, negotiating cost of rooms and event space, booking blocked rooms, assisting guest with needs, training other desk agentsHousekeeping Supervisor Duties: assigning rooms to housekeepers, managing housekeepers, inspecting rooms for cleanses, inspecting hotel for cleanses, assist with hotel maintenanceBreakfast Duties: in charge of daily breakfast preparation for guests; greeting guests and attending to their needs; maintaining inventory; notifying mangers of inventory and maintenance needs for operation. Show less House Keeping Duties: cleaning rooms, laundry and hotel maintenanceBreakfast Duties: in charge of daily breakfast preparation for guests; greeting guests and attending to their needs; maintaining inventory; notifying mangers of inventory and maintenance needs for operation.Front Desk Training Duties: checking guest in and out, taking phone calls, taking money, taking care of guests needs, questions, etc. Demonstrated strong customer service skills, strong work ethic, ability to handle difficult customer problems and the ability to multi-task. Show less

  • Front Desk, Housekeeping Supervisor, Breakfast Host

    Mar 2014 - Jun 2014

  • Housekeeping, Breakfast Host, Front Desk Training

    May 2011 - Mar 2014
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  Airconditioning Experts Inc.

  Oct 2014 - Dec 2015

  Accounts Payable Coordinator

  Responsible for invoices for all branches of Airconditioning Experts. Created purchase orders and credit orders for job packets. Closed permits to jobs, researched missing permits. Created bills and made bill payments in QuickBooks. Monitored company credit cards. Close contact with vendors that concerned procedures the company was involved in. Trained other coworkers of the proper procedures.

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  Tybee Vacation Rentals

  Feb 2016 - Oct 2016

  Front Desk Agent
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  Office manager

  Oct 2016 - now

  Office Manager