Stephen Yep

Experience

• 

  CSL Limited, Hong Kong

  Jun 1997 - Sept 2000

  • Leading mobile evaluation team to perform new handsets model audit and evaluation before commercial launch to the market.• Drafting the test plan for new mobile features and the value added services.• Testing the new mobile model to ensure the mobile and its value added functions work normally with the network.• Troubleshooting the mobile problem and find the root cause.• Regular meeting with the sale marketing team and the vender to report the mobile evaluation results.• Participating in GSM/GPRS BSS network systems integration and network problem troubleshooting. Show less

  • BSS Network System Engineer

    Apr 1999 - Sept 2000

  • BSS System Assistant Engineer

    Jun 1997 - Apr 1999
• 

  Nortel Networks

  Sept 2000 - Oct 2009

  • Oversee all the new mobile network projects for Network Operators across APAC and Great China regions. Manage and lead multi-project teams with 4 to 6 project leaders handling the projects on sites.• Collaborate with stakeholders to initialize the project planning, define the SOW, budget, schedule and resources arrangement. Manage the projects with the stakeholders to meet customer requirement and expectation throughout the project life-cycle.• Leading and monitoring the project teams to achieve the goal on time with cost control. Perform risks analysis to eliminate all possible risks impact to the projects. Assist and guide the teams to execute the ATP as well as troubleshoot the problems. Line-up the R&D teams for the critical product issue escalation.• Assist senior manager to create an effective and efficient project management process to tracking the project status and progress. Coaching project leaders and engineers to execute the project effectively and smoothly.• Developed mature and excellent interpersonal skill with all level of staffs.• Obtained "Most Effective Performance" in Nortel 2006 employee performance review, and promoted to 2G/3G New Products Operation Manager (Project Manager).• Acquired PMI PMP credential in 2009 Show less

  • New Product Operation Support(NPOS) Manager

    Apr 2006 - Oct 2009

  • Project Team Leader

    Apr 2005 - Mar 2006

  • GSM Project Prime Engineer

    Apr 2002 - Mar 2005

  • GSM BSS Technical Support Engineer

    Sept 2000 - Mar 2002
• 

  NTS Technologies Ltd.

  Oct 2009 - Dec 2013

  • Introduce, present and promote telecommunication network solution to customers. Design and develop network solution to meet customer requirement and expectation. • Drive all process for pre-sale and post-sale technical support as well as executing projects management for whole project life-cycle. Being a prime to analyze and resolve the system problem reported by customers.• Manage effective resource and material for solution PoC or trial. Execute the PoC and ATP tests with customers.Work with Sales team to maximize profitability of the project.• Evaluate products position, feedback customers’ requirement and HK market trend to vendors for enhancing the product competitiveness.• Work with teams to indentify strategic plan to bid RFQ/RFP.• Excellent and effective communication skill with customers and vendors. Developed a customer-oriented mindset. Show less

  • Product Manager

    Oct 2009 - Dec 2013

  • Support Manager

    Oct 2009 - Mar 2011
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  Tata Communications

  Jul 2014 - Oct 2024

  A motivated, committed, determined, sales-focused and client-orientated individual with a tendency to meet high expectation. More than 20 years of work experience in various multinational telecommunication organizations, dealing with people from diverse backgrounds. Strong technical knowledge in network solutions architecture. Capable of providing consultancy services for the design and implementation of industry-leading network technology solutions, while building long-term client relationships that further business value. Possessing a strong business mind with a technical background. Show less • Provide pre-sales support and solutions consultation for account managers in APAC region. Mainly focused on large Services Providers, Enterprise, BFSI and OTT customers.• End-to-end global network solution design for customer requirement. Network solutions include traditional global network like IPLC, Ethernet, MPLS and IPT. The mobility services include such as IoT and A2P-SMS services. Other network services are also my SOW like Global SIP, SDWAN, Anti-DDoS Security, Cloud Connectivity and etc.• Customer meeting engagement and solutions selling. Prepare customer presentation, proposal and solution diagram.• Coordinate with internal teams to process non-standard solution approval and PoC test with customer.• Analyzes new opportunities with account manager and Product team to work out the best solution. • Ensure the customer orders are released correctly and in a timely manner. • Coordinate and respond to tender bidding. Show less

  • Senior Solutions Architect Manager

    Apr 2021 - Oct 2024

  • Senior Solutions Architect

    Jul 2014 - Apr 2021
• 

  DXC Technology

  Oct 2024 - now

  Manager Consulting

  As a Consultant, typically engages in a variety of tasks aimed at helping clients optimize their business processes and achieve strategic goals. Here are some key aspects of the scope of work:1. Solution Design and Implementation: - Plan, design, and implement solutions that enhance core business functions. - Increase the quality of outcomes and reduce operational costs.2. Process Optimization: - Automate and optimize workflows to accelerate enterprise transformation. - Utilize tools like ServiceNow to streamline processes.3. Strategic Advisory: - Provide expert advice on industry trends, business processes, and technology. - Help clients solve complex business challenges and realize their strategic objectives.4. Project Management: - Oversee projects from inception to completion, ensuring the results meet client requirements and are delivered on time. - Coordinate with various stakeholders to ensure smooth project execution.5. Client Engagement: - Build and maintain strong relationships with clients. - Understand client needs and tailor solutions to meet those needs effectively. Show less