Mohammed Sameer

Experience

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  Allsec Technologies Limited

  Aug 2021 - Apr 2022

  Customer Service Executive

  - Investigated the transactions by verifying the purchase order invoices, updating the customer details in SAP CRM tool and creating the tickets to assign the service center for delivering the products to the customer site.- Achieved excellent quality client service and appreciated by understanding their business needs using behavioral approach in a polite and professional manner.- Effectively managed over 90+ customer calls, consistently delivering a high level of professionalism and ensuring customer satisfaction.- Recorded and reconciled the accounting transactions including purchases, sales, debit notes, credit notes, and stock management in Tally ERP. Show less

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  Tata Communications

  Apr 2022 - Mar 2023

  Accounts Payable Associate

  - Understanding the business workflow and evaluated the manual transaction entries, resolving the errors in general ledger and cost center in SAP ERP on the basis of relevant company code and business entity. - Managed and recording the invoices including rent, electricity, mobile bills, hotel bills, purchase of opex and capex items, petty cash, and conveyance expenses for international entities in SAP.- Executed International payroll payments for US and UK entities along with EDA form submission and HR team approval posting in SAP ERP.- Accomplished with the reduction of Aging Time from 5 to 3 and increased the performance activity in management by analysing and creating a priority lists.- Minimized the timeline of workflow using advanced excel, power query, record macro tools and developed auto update excel formulas to automate the tasks resulting in improved performance in production.- Resolving the queries and assisted the employees to send the invoice claims, clearing of forex settlements, pending cash advances and month end provision.- Managing the preparation of travel and procurement cards and follow up to settlement of cards to international employees. Show less