CHIRAG AGARWAL

Experience

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  Evertech Engineers Private Limtied

  Dec 2014 - Apr 2016

  Junior Engineer

  Installation and Commissioning of Relay and protection devices fordifferent make (ABB, Schneider, L&T) atPower grid etc. • Project coordination and data Analysis for review and implementation • Progress monitoring of the project reports and AUDIT issues in thedocumentation.

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  Pankhuri changing lives society

  May 2016 - Jun 2017

  Project Lead

  Resource Allocation and timely implimentation as per agreed guidelines • Organization & execution of Social Events with aligned timeline • Project implementation as per CSR requirement

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  Quality Austria Central Asia Pvt. Ltd.

  Jul 2017 - Jun 2019

  Senior Executive

  Deployed at Indus Towers Limited (Client’s end) in Contract Governanceteam (SCM). • Responsible for Vendor evaluation based on their performance against the Operational level agreements (OLAs) defined in their contracts. • Review the performance of these vendors in coordination with Indusstakeholders every quarter to resolveissues related to contractual deliveries for further improvement and/or sustainability. • Involve in Strategic discussions to develop strategic solutions for key issues pertaining to qualityimprovement, timely delivery and financial challenges/support. • Analyze data received from PAN India to produce desired information tobe sent to respective departments(SCM, Deployed Security Services, and Quality) and hence maintain a small-scale ERP. • Responsible for creation of vendor ranking based on various parameters related to their KPIs to identify the lagging parameters and henceforth mitigate issues resulting in efficiencyoptimization. • Have designed a tracker to keep continuous monitoring of flow of data which is a KAIZEN • Support in all stages of RFx to PO process. • SMS(security management services) Score Card Preparation andAUDIT of documents for efficient and progressive results. Show less

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  EProcurement Technologies Ltd

  Jul 2019 - Feb 2021

  Senior Executive

  Working as part of Blackberry s (Client’s end) Operations inProcurement and Supply chain management • Supporting my client in onboarding of suppliers on OnlineBidding/Auction platform for a smoother flow ofPR, PO & Invoices through system, thereby negating the possibilities ofhuman error. • Ensuring that Commercials are negotiated at right time before the Buyingseason starts and performanceCriteria is met by tracking the Overall Performance of the Schedulerequirement. • Commercial policy Development and implementation by Focusing oncontractual SLAs between Clients andits vendors to maximize operational & financial output. • Performance Measurement through Cost saving And vendor negotiation Show less

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  HCL Technologies

  Feb 2021 - Dec 2022

  Offshore Account Manager

  Responsible for commercial contractual adherence, and growth of engagements in tandem with Global Sales teams.Own and manage end to end commercial and contractual aspects/processes of the accounts.Supporting the internal stakeholders in growing the account and improving overall account profitability & DSO.Effective tracking of the accounts stats including Revenue, GM & Receivables.Catering to the new business requirements by creating statement of works.Implementing best practices for optimization.Interpreting the contract and establishing a governance model for adherence.Financial risk mitigation through relevant contract amendments.Manage the internal and external stakeholders of the engagement.Support account management from a sales relationship perspective, Coordinate sales & marketing programs, promotions and generate periodic and special reports.Support engagement teams to Cross-sell, Up-sell, Contract Reshaping – growing existing and new business opportunities.Manage customer reviews and visits.Conduct internal reviews and maintain the overall account stats health. Show less

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  Photon

  Dec 2022 - now

  Offshore Account Manager