
Cynthia Agbor , FMVA®
Cashier Team Lead

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About me
Customer Service Representative || Financial Modeling and Valuation Analyst
Education

Enugu State University of Science and Technology
-B.sc Banking and Financial Support Services Second Class honors (2.1) upper divisionActivities and Societies: Volleyball,acting, leadership training programs
Experience

Milestech Computers
Jan 2021 - Dec 2021Cashier Team LeadDuties :* Accurate Book keeping practices leading to proper recording of day to day financial transactions * Use of Ms tools in preparing of financial statement providing an accessible and accurate financial data.* Maintaining professional customer relationship leading to increase in sales volume and customer satisfaction. * Ensuring peaceful workspace among colleagues thereby promoting team spirit and amazing results.Achievements :• Increase in level of customers patronage in all services • Increase high volume of distribution of products with over 40% increase in revenue• Regain more existing customers and make them loyal customers.• Over shoot target with about 25-30% Show less

THE-OWLET
Feb 2022 - nowCustomer Service Representative• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries and communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Keeping records of customer interactions, transactions, comments, andcomplaints.• Communicating and coordinating with colleagues as necessary.
Licenses & Certifications
- View certificate
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Business Valuation Modeling Part II
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Business Valuation Modeling Part I
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Capital IQ Fundamentals
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Accounting Fundamentals
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Professional Ethics
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Corporate Finance Fundamentals
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Financial Modeling & Valuation Analyst
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Introduction to Business Intelligence
Corporate Finance Institute® (CFI)Sept 2022 - View certificate
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Statistics Fundamentals
Corporate Finance Institute® (CFI)Sept 2022 - View certificate
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Building a 3 Statement Financial Model
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Scenario & Sensitivity Analysis
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Excel Fundamentals – Formulas for Finance
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Macabacus Fundamentals
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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FP&A Monthly Cash Flow Forecasting
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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PowerPoint & Pitchbooks
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Dashboards & Data Visualization
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Accounting Principles and Standards
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Budgeting and Forecasting
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Corporate & Business Strategy
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Business Valuation Modeling Part II
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Math for Corporate Finance
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Presentation of Financial Information
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Advanced Excel Formulas & Functions
Corporate Finance Institute® (CFI)Jul 2022 - View certificate
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Financial Analysis Fundamentals
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Reading Financial Statements
Corporate Finance Institute® (CFI)Jun 2022 - View certificate
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Power Query Fundamentals
Corporate Finance Institute® (CFI)Oct 2022
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