Dewah N. Maxwell

Experience

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  Firestone Rubber Company

  Nov 2008 - Mar 2009

  Inventory Clerk

  -Recorded company property and equipment inventory,-Identified new inventory items and maintained warehouse stock levels.-Update, maintain, and adequately file inventory records.-Delivered packages to various departments-Received and maintained warehouse stock levels-Identified new inventory items by attaching a decal to the item as directed.

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  Morwell Liberia Limited

  Jan 2009 - Jan 2012

  Warehouse Manager

  -Ensured all periodic inventory audits were completed on time-Approved orders for shipment with an accurate packaging-Inspect, maintain, and manage warehouse equipment and vehicles.-Manage inventory control and quality assurance, productivity, and logistics.

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  Guaranty Trust Bank - Liberia

  Jun 2012 - Apr 2016

  -Led the customer service team for the bank nationwide.-Managed customer engagement projects-Provided education to customers on using the bank's products.-Worked with my team to resolve all customer-related issues.-Supervised customer service staff and provided help to customers with the bank's products and services.-Investigated and resolved the customer’s issues where applicable.-Compiled and submitted daily reports on the activities of the team.-Solicited and acted on customers' feedback to improve the banking experience.-Amend the bank customer service Standard Operating procedure. Show less

  • Customer Service Head

    Jun 2013 - Apr 2016

  • Customers Service Staff

    Jun 2012 - May 2013
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  Guaranty Trust Bank - Liberia

  Oct 2016 - Aug 2021

  -Supervised all foreign and domestic fund transfer transactions.-Prepare daily and monthly proofs to ensure the respective ledgers are balanced.-Approved customer (outward) transfers on designated platforms-Approved (inflow) transfer into the customer’s account-Supervised other staff to ensure accuracy in customer transactions.-Approved all incoming payroll transactions.-Approved loans-Screen inflows and outflows against high-risk countries.-Provide top-notch service to customers that make my unit recognized in management meetings. Show less -Managed the banking operations of the branch-Led and managed customer outreach and engagement projects-Monitored and approved all transactions on customers' accounts.-Supervised 10-15 employees assigned to my unit.-Managed and supervised transactions on the bank's vault while ensuring a reconciled balance of accounts.-Prepare daily and monthly reports -Prepare monthly proofs on all ledges to ensure accuracy.-Approved all activities on customers’ accounts as well as the branch's vault.-Changing cash loaded on the machine's supply of bills as needed Show less

  • Trade Finance Supervisor

    Jan 2019 - Aug 2021

  • Branch Operations Head

    Oct 2016 - Dec 2019
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  Comax ICT Limited

  May 2020 - now

  Digital Marketing Specialist

  - Revamped the company's marketing strategies, leading to a 40% revenue increase.- Developed and executed digital marketing strategies, which resulted in a 100% increase in website traffic and a 40% boost in online sales.- Manages successful paid advertising campaigns, doubling leads and reducing cost per lead by 50%.- Ensured effective utilization of 80% of the quarterly marketing budget.- Achieved a 75% response rate from prospects through engaging email campaigns.

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  Luleå tekniska universitet

  Jul 2023 - Jul 2023

  Concrete Production-Mining & Civil Engineering Lab

  -Produced sustainable concrete made from biochar-Accurately used an Adam warrior scale to measure sand, cement, biochar, and aggregates.-Operated a Zyklos concrete mixer, model ZZ75 HE, for mixing concrete.-Moulded and demoulded concrete samples-Operate machinery and tools, and use safety practices