Martim Moreira Pires

Martim Moreira Pires

External Consultant

Followers of Martim Moreira Pires1000 followers
location of Martim Moreira PiresLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Customer Experience Manager | B2C Segment | EDP

  • Education

    • Nova School of Business and Economics

      2013 - 2015
      Master's degree Management
    • Nova School of Business and Economics

      2010 - 2013
      Bachelor's degree Management
    • Universidad de Montevideo

      2012 - 2012
      Business Administration and Management, General
  • Experience

    • NOS SGPS

      Jan 2014 - Jan 2014
      External Consultant
    • Deloitte

      Jan 2015 - Jan 2021

      Industrial Products - Purchase-To-Pay Optimization- Review and optimization of workflows and responsibility matrix for the invoice processingConsumer Products - Purchase-To-Pay Optimization- Elaboration of a diagnosis regarding the Purchase-to-Pay process and definition of an implementation roadmap to optimize the process and the supporting technologiesHealthcare - Intragoup Relations Model- Definition of a relations model for the intragroup corporate services and establishment of the respective invoicing and pricing modelsHealthcare - Platform Technical Assessment- Technical assessment to evaluate the Call Recording and Call Routing available alternatives in the market to replace Client’s end-of-life solutionUtilities - Strategic Assessment- Market assessment for packaging waste management in PortugalIndustrial Products - Strategic Assessment- Strategic assessment for the internationalization of a specific sector Exibir menos Retail - Data Governance Model- Designed responsibilities and mechanisms to govern all the data domains of the company. (organizational model, forums, list of data owners, policies, processes, implementation roadmap)Energy & Resources - Business Process Management (BPM)- Business processes design and optimization. The final output also included the governance model for BPM, a change management plan and risk and control matrices.Industrial Products - Corporate Restructuring Program- Conception and implementation of a new corporate macro-structure for a Group with several Business Units, focused on the centralization of the supporting functionsIndustrial Products - Purchase-To-Pay Optimization- Elaboration of a diagnosis regarding the Purchase-to-Pay process and definition of an implementation roadmap to optimize the process Exibir menos

      • Senior Consultant

        Jan 2018 - Jan 2021
      • Consultant

        Jan 2016 - Jan 2018
      • Analyst

        Jan 2015 - Jan 2016
    • EDP Comercial

      Jan 2021 - now
      • Customer Experience Manager | B2C Segment

        Jan 2023 - now
      • New Energy Solutions | Product Manager

        Jan 2021 - Jan 2022
  • Licenses & Certifications

    • Spanish Certificate

      Instituto Espanhol de Línguas
      Apr 2012