Lester Jason Ferrer

Experience

• 

  Sykes

  Oct 2007 - Oct 2008

  Technical Support Representative

  Assistant Technical Support: In charge of giving support and maintenance of all communication facilities utilized in discharging the Call Center activities from Hardware to Software ensuring business continuity and service to customers.

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  Azadea Group LLC.

  May 2010 - Nov 2022

  Sales Associate

  Responsible in assisting and maintaining the music and video section in an effective and efficient manner ensuring that all services are provided in the work environment both for employees and customers. Provides quality customer service and assists with dealing customer issues. Facilitates and handles stock replenishments in displays, communicating and order requests from major suppliers (VIVA, Rotana, EMI, Sony Music, DAXAR Records, Scope Entertainment, etc.). Updating the daily, weekly and monthly section targets and making sure these targets are met. Show less

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  Virgin Megastore MENA

  Mar 2021 - now

  Product Content Specialist