Lester Jason Ferrer

Lester Jason Ferrer

Technical Support Representative

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location of Lester Jason FerrerDubai, United Arab Emirates

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  • Timeline

  • About me

    JR Product Content Specialist at Virgin Megastore MENA

  • Education

    • Central Colleges of the Philippines

      2008 - 2009
      Bachelor's degree Computer Science
    • AMA University

      2002 - 2006
      Bachelor's degree Computer Science
  • Experience

    • Sykes

      Oct 2007 - Oct 2008
      Technical Support Representative

      Assistant Technical Support: In charge of giving support and maintenance of all communication facilities utilized in discharging the Call Center activities from Hardware to Software ensuring business continuity and service to customers.

    • Azadea Group LLC.

      May 2010 - Nov 2022
      Sales Associate

      Responsible in assisting and maintaining the music and video section in an effective and efficient manner ensuring that all services are provided in the work environment both for employees and customers. Provides quality customer service and assists with dealing customer issues. Facilitates and handles stock replenishments in displays, communicating and order requests from major suppliers (VIVA, Rotana, EMI, Sony Music, DAXAR Records, Scope Entertainment, etc.). Updating the daily, weekly and monthly section targets and making sure these targets are met. Show less

    • Virgin Megastore MENA

      Mar 2021 - now
      Product Content Specialist
  • Licenses & Certifications

    • How to Innovate and Stay Relevant in Times of Change and Uncertainty

      LinkedIn
      May 2024
      View certificate certificate
    • Change Management Tips for Individuals

      LinkedIn
      May 2024
      View certificate certificate