Cory Nix

Experience

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  MonierLifetile

  Oct 2006 - Oct 2008

  Order Entry/Customer Service

  Entered data into Excel and Access databasesCreated multiple databases for tracking and archiving dataResponsible for data entry of customer ordersMaintained and updated existing databasesVerified accuracy of data enteredResearched source materials for completion of data input tasksMonitored completion status of data entry tasksDeveloped and implemented procedures to improve data accuracy and entry speed

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  Walt Disney World

  Mar 2010 - Oct 2010

  QSR

  Tomorrowland Terrace RestaurantSkilled in providing an excellent level of customer service while consistently meeting service standardsExperienced in preparing and serving a variety of food and beverages in a high-energy, fast-paced restaurantProficient in operating a variety of point-of-sale systems, including cash registers and POS systemsKnowledgeable in food safety laws and regulations, including sanitation and food storageAble to work in a team environment, work quickly and effectively, and manage multiple tasks at onceSkilled in handling customer orders, expediting and taking payments Show less

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  JustAnswer

  May 2011 - Jan 2020

  Computer Support Specialist

  Expert in hardware and software repair and maintenance, including installation, configuration, customization and troubleshootingProven track record of success providing IT support to both internal and external personnelSkilled in diagnosing hardware and software errors to reach a resolution using strategic problem-solving methodsDemonstrated knowledge of Windows and Mac operating systems, as well as various versions of Microsoft OfficeAdept at repairing and upgrading laptop, desktop and mobile devices such as printers, scanners and tabletsThorough understanding of networking protocols and troubleshooting techniques, including TCP/IP and DNSInstalled hardware such as printer and drives, while keeping customer information confidentialRepaired and replaced components of personal computers, laptops, and peripheralsDeveloped efficient methods for resolving several types of technical issuesConducted regular maintenance protocols on computers, laptops, and system componentsMonitored user accounts and maintained network securityProvided excellent customer service skills to resolve customer technical issues in a timely manner Show less

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  Walmart

  Jun 2013 - Sept 2013

  Inventory Management/Unloading

  Experienced in quickly and safely unloading merchandise and suppliesProficient in using a variety of tools and equipment to offload itemsAdept at monitoring, packing and distributing merchandise within the store areaFamiliar with receiving and verifying incoming merchandise and document package countSkilled at operating automated systems to input and record delivery informationAble to maintain warehouse cleanliness and follow sanitation proceduresProven ability to multitask in a fast-paced environment while upholding safety regulations Show less

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  Elance

  Feb 2014 - Jun 2015

  Designed 2 Wordpress websites with customer required HTML/CSS edits. I removed images from Google Image Search for a client from a old photo-shoot that was effecting her ability to continue with her career. Successfully removed 150+ images from all types of websites using DMCA notices.

  • Freelance Wordpress Web Designer

    Sept 2014 - Jun 2015

  • Freelance Search Engine Removal Technician

    Feb 2014 - Aug 2014
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  Walt Disney World

  Mar 2015 - Jul 2016

  QSR - Food and beverage

  Casey's Corner RestaurantSkilled in providing an excellent level of customer service while consistently meeting service standardsExperienced in preparing and serving a variety of food and beverages in a high-energy, fast-paced restaurantProficient in operating a variety of point-of-sale systems, including cash registers and POS systemsKnowledgeable in food safety laws and regulations, including sanitation and food storageAble to work in a team environment, work quickly and effectively, and manage multiple tasks at onceSkilled in handling customer orders, expediting and taking payments Show less

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  JMC Auto Glass

  Oct 2017 - Dec 2018

  Product Specialist

  Scraping dataCreating Google Sheets for databaseCreating products and groups in WordPressHelped build a database of windshield part numbers to VIN matches.Sold windshield to customers via live chat.Acquired part numbers for windshield matches

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  Walt Disney Parks & Resorts

  Jun 2019 - Dec 2020

  Outdoor Vending Magic Kingdom

  Skilled in providing an excellent level of customer service while consistently meeting service standardsExperienced in preparing and serving a variety of food and beverages in a high-energy, fast-paced restaurantProficient in operating a variety of point-of-sale systems, including cash registers and POS systemsKnowledgeable in food safety laws and regulations, including sanitation and food storageAble to work in a team environment, work quickly and effectively, and manage multiple tasks at onceSkilled in handling customer orders, expediting and taking payments Show less

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  T-ROC - The Revenue Optimization Companies

  Jul 2019 - Feb 2020

  Wireless Specialist

  Proven history of sales success in the wireless industry, with an exemplary record of meeting and exceeding customer service and sales goalsExtensive knowledge of wireless phone technology and services, wireless networks and connected devicesStrong oral and written communication skills and the ability to build relationships with customersFamiliarity with leading mobile phone retail systems and processesAbility to assess customer needs and identify possible product and service solutionsExperienced in sales and customer service management, providing leadership, guidance and training to sales personnelDemonstrated skills in problem-solving and troubleshooting customer issuesDemonstrated ability to evaluate customer needs and recommend appropriate solutionsProven success in closing sales deals, identifying customer concerns and developing strategic plans to convert prospectsSelected as sales champion to of my division to join the market manager in training program.Won competition in region for most non-legacy device sales for week before Black Friday Show less

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  Walt Disney World

  May 2021 - Oct 2021

  Quick Service Food & Beverage

  Contempo CafeSkilled in providing an excellent level of customer service while consistently meeting service standardsExperienced in preparing and serving a variety of food and beverages in a high-energy, fast-paced restaurantProficient in operating a variety of point-of-sale systems, including cash registers and POS systemsKnowledgeable in food safety laws and regulations, including sanitation and food storageAble to work in a team environment, work quickly and effectively, and manage multiple tasks at onceSkilled in handling customer orders, expediting and taking payments Show less

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  HOMES OF DAVENPORT, LLC

  Jan 2022 - Sept 2024

  Property Research Specialist

  Conducted research and analyses on residential and commercial real estate, including demographic and economic data of local marketsDeveloped comprehensive reports on market trends and competitive analysis of the real estate industrySkillfully managed all of the research, analysis and interpretation of data related to potential investmentsEvaluated and synthesized real estate trends and market forecasts to identify new investment opportunities