Annabelle Braley (Mead)

Experience

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  Seasons Federal Credit Union

  Jan 2011 - Jan 2012

  Customer Service Associate, Teller

  •Executed customer transactions including deposits, withdrawals, money orders, and checks.•Operate and balance cash drawer•Advised customers about additional services and programs•Assisted the Branch Manager with routine audits

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  FTD

  Jan 2015 - Apr 2015

  Customer Service Representative (Temp)

  •Handled a large volume of calls in a fast-paced sales environment•Placed orders and upsold customers to meet both company and customer satisfaction•Investigated and resolved customer inquiries in regards to issues with their order•Handled customer order issues in a timely, empathetic manner•Initiated customer transactions and order confirmations

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  Self-employed

  Jun 2015 - Dec 2017

  Entrepreneur

  •Self-employed while finishing up the second-half of college•Established and stuck to a rigorous schedule while maintaining a GPA of 3.5 and higherKEY CONTRIBUTIONS:•Developed into a strong, self-disciplined motivator while having to work through and pay for college/living expenses•Learned financial savvy skills at a young age

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  SITE WIRELESS INC

  Jan 2018 - now

  Office Manager

  •Manage all financial transactions, reconcile and balance accounts, prepare reports for CPA•Create invoices and track overdue accounts•Accounts Receivable/Accounts Payable•Payroll and HR, monitor and apply current Employment Laws•Manage insurance policies and employee certifications for compliance•Income/Expense forecasting, budgeting•Hire and train new office staff, establish employment policies and procedures•Filing Sales and Use TaxKEY CONTRIBUTIONS:•Restructured the company to improve daily operations•Resolved months of backlogged work•Implemented new organization processes critical for ongoing operations•Rebuilt trust with vendors/suppliers by ensuring timely payments and negotiating payment plans Show less