Deep Enrich
Amit Kumar
Cisco VOIP Technical Specialist
270 followers
Noida, Uttar Pradesh, India
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About me
Technical Specialist Collaboration at NTT
Education
IMS Engineering College,Ghaziabad
2007 - 2011B.Tech Computer ScienceActivities and Societies: Member of Robotics team named "YUVA"
Experience
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HCL Technologies (Infrastructure Services Division)
Jun 2011 - Oct 2020Cisco VOIP Technical Specialist Cisco Unified Call Manager (8.x-11.x), Cisco Unity Connection(8.x-11.x), CER H.323, SIP, SCCP protocol deployment Voice Gateways: MGCP, H.323, SIP Analog Gateways: VG224, VG204 Attendant Console setup and configuration Cisco Jabber and Cisco Expressway. Sound knowledge on UCS and VMWARE NSX Monitoring tools voice: RTMT Monitoring tools Network: NNM, NFA, Cisco Prime Infrastructure Incident, Change & Problem management: REMEDY, Service NOW.
Vodafone
Oct 2020 - Sept 2021Deputy Manager
NTT Global Data Centers and Cloud Infrastructure, India
Sept 2021 - nowTechnical Specialist collaboration
Licenses & Certifications
- View certificate
GenAI Academy: White Belt
NTT DATA IncMar 2025
CCNA 640-802
CISCOSept 2013
Webex calling for Customer Administrator Course
WebexMar 2024
Prince2 Foundation
AXELOS Global Best PracticeDec 2015- View certificate
AI in the Workplace
SkillsoftMar 2025 Prince2 Practitioner
AXELOS Global Best PracticeDec 2015
VMware Certified Professional 6 - Network Virtualization (VCP6-NV)
VMwareJul 2018ITIL Foundation
AXELOS Global Best PracticeSept 2015
Languages
- enEnglish
- hiHindi
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