Sara Qureshi

Experience

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  Shoppers Drug Mart

  May 2021 - Jun 2022

  Pharmacy Assistant

  Assisted pharmacists in prescription processing, inventory management, and medication dispensing, ensuring accuracy Provided exceptional customer experience by addressing patient inquiries, resolving issues, and maintaining a clean and organized pharmacy environmentDisplayed proficiency in pharmacy software systems (HealthWatch and COVaxON) and followed regulatory guidelines to support pharmacy operations

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  ALDO Group

  Jun 2022 - May 2024

  Retail Cashier

  Efficiently trained associates on how to navigate the outdated and upgraded POS systemExceeded customer service expectations by providing assistance, responding to inquiries, and preparing orders for customersPerfected detail-oriented skills from high-stake tasks such as directing the closing and opening of registers, as well as handling customer refunds and exchanges

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  M-Health Solutions

  Dec 2023 - May 2024

  Patient Support

  Specialized in providing patient support and cardiac education services at a cardiac diagnostic centerManaged urgent requests for 72-hour Holter monitors, confirming patient information and billing options, and facilitating smooth coordination between patients and cardiac techniciansActed as a resource for patients, providing ongoing support and guidance throughout the monitoring process, including troubleshooting technical issues and addressing concerns or questions promptly and effectivelyDemonstrated adaptability and resilience in handling high-pressure situations, such as urgent monitor requests and patient emergencies, while maintaining a calm and professional demeanor Show less

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  King's Christian Collegiate

  Sept 2024 - Dec 2024

  Laboratory Assistant