
Marko Milovic

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About me
Program and Product Manager
Education

University of Zurich
1998 - 2004Master Information Technology & Business Administration
University of Skövde
2002 - 2002Informationstechnologie
Experience

UBS Wealth Management
Jan 2004 - Sept 2008• IT project manager development centre Singapore• Lead and coordinate various risk and compliance projects• Single point of contact for development counterpart in Zürich • Junior Key People member• J2EE web developer in various projects• IT project manager for smaller projects in the risk and compliance area
IT Project Manager Risk and Compliance
Aug 2006 - Sept 2008Project Manager & Application Engineer
Jan 2004 - Jul 2006

ERNI Consulting AG
Sept 2008 - Apr 2010Senior Consultant• Senior Consultant within the IT project management department• Consulting diverse clients in software development projects• Development and presentation of customer offers• Held project management training courses to clients and its employees

RUAG Electronics
Oct 2008 - Jan 2011IT Project Manager real-time simulation• Consulting the IT department head by setting up a product driven planning framework• Single point of contact for business project managers to estimate and plan IT related development tasks for various clients, using real-time simulation systems for military troops training• Functional lead of the software development teams with scope, time, and budget responsibility

Solution Cockpits GmbH
May 2010 - nowCompany Owner• Financial and IT consulting services• Promotion of eGutscheine.ch, a self-developed integrated voucher management platform for small and medium companies in Switzerland

Credit Suisse
Feb 2011 - Dec 2012IT Project Manager Risk and Compliance• IT project manager of an IT project portfolio in the risk and compliance area (dormant accounts, AML, KYC)• Functional lead of distributed development teams in diverse locations with scope, time, and budget responsibility

Julius Baer
Feb 2013 - Dec 2013IT Project Manager CRM• IT project manager responsible for the development, roll-out and data migration of a new CRM system to various international locations.• Test manager ensuring quality of each location with its specific configuration by defining the test strategy, automation tools and test execution

UBS
Apr 2014 - Dec 2015IT Project Manager e-Banking• IT project manager of a portfolio of digitalization projects within UBS e-Banking focusing on the payments area• Functional lead of distributed development teams in diverse locations with scope, time, and budget responsibility

UBS
Jul 2016 - Dec 2018• Sub-stream lead of a project portfolio within the CRM area. • Responsible for the delivery of diverse customer on-boarding applications for the new wealth management platform for Asia and Pacific• Functional lead of distributed development teams in the Philippines, Singapore and Switzerland with scope, time, and budget responsibility • Evaluate and technically analyze a prospect external platform for corporate clients• Presentation of key facts for buying decision to senior management
IT Sub-stream Lead CRM
Nov 2016 - Dec 2018Technical Business Analyst
Jul 2016 - Oct 2016

Avaloq
Jun 2019 - Sept 2020Program Manager Agile TransformationProgram manager focusing on the organizational agile transformation• Breaking down and identifying executable initiatives and activities to increaseefficiency within CTO• Building up an upper management dashboard, by defining KPIs, measuring thebase line, progress, and achievements per initiative and overall program• Building up the newly introduced test practice within engineering, by defining thevision and strategy of the practice, the methodology for effectively and efficientlyimplementing defined strategy and by building up the planning instruments andcommunication plan of the practice Show less

Credit Suisse
Sept 2021 - Jun 2023Business Project Lead / Product Owner / Solution Analyst Compliance• Project Lead managing the overall product backlog, communicating the business requirements to the product owners and team members of three squads• Owner of the product road map in close cooperation with all stakeholders• Supporting the agile transformation of all squads• Creation and refinement of stories, dispatching them to the different squads• Solution analyst for technical topics combining business and technical view• Release management of releases of the various components Show less

WWF
Oct 2023 - Feb 2024Project Manager and Solution Analyst• Leading the project to assess and select the most suitable Network Partner for integrating eBill into the Salesforce CRM.• Conducting technical analysis and crafting solution designs for REST API integration within the current Salesforce infrastructure.• Executing the implementation of REST API integration using Apex.• Orchestrating the setup and negotiation of contracts with external vendors.

Zürcher Kantonalbank
Feb 2024 - nowProject Manager
Licenses & Certifications
- View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftOct 2023 
Professional Scrum Master (PSM I)
Scrum.orgNov 2019
Certified Project Manager (IPMA C)
IPMA: International Project Management AssociationSept 2009
Professional Product Owner (PSPO I)
Scrum.orgDec 2019
Languages
- geGerman
- enEnglish
- seSerbian
- frFrench
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