Yan Chen

Experience

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  Desktopsites, Inc.

  May 2003 - Mar 2017

  Senior Systems Administrator

  • Design Compnay product with whole development team.• Extracting the requirements and Specification of company software product. • Architecture, implementation and documentation company software product.• Prepare test environment for Compnay product (Remote desktop, Virtuliazation, Microsoft Hyper-v, App-v, clustering, Live migration, Published application, Citrix Xenapp, VMware Esxi.) • Company product testing and quality assurance in different environment (Windows OS, Mac OS, Andriod OS)• Back-end support what provided various technical support services for the company’s software applications, including problem analysis and resolution.• Develop, maintain, deploy and package applications and updates for distribution and remote installation with Wise InstallerPackaging Studio (8.0)• Performs hardware/software installations and upgrades on the Microsoft Windows Server platform including integration with all distributed systems• System backups, Power Shell and batch scripting, custom installations, application configuration, TCP, IP and DNS, Mail server installation, configuration, an diagnostics with POP3, IMAP, and SMTP.• Monitored ,maintained, and backup Company Mail server(Exchange 2011), CRM Server(2013), Company Source code server(Vss2005), Company website(IIS 7), VPN Server (Windows 2012R2 for remote access)• Analyzed the hardware and software requirements of Active Directory. Show less

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  Century Services Corp.

  Mar 2017 - now

  IT Manager

  • Manage information technology and computer systems• Plan, organize, control and evaluate IT and electronic data operations• Design, develop, implement and coordinate systems, policies and procedures• Ensure security of data, network access and backup systems• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Handle budget and ensure cost effectiveness Show less