Magdalena Jaros

Experience

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  Umowa zlecenie/freelancing

  Jan 2015 - Mar 2020

  Exibition hostess/Customer assistant/Translator

  -Representing the company in front of a client during business fairs and conferences,-Reception duties (registering guests, issuing ID badges),-Conducting customer surveys and gaining new contacts for the companies,-On the spot translations between polish and English customers,-Event help during conferences, banquets, and concerts, assuring that they run smoothly and according to the agenda,-Selling activities,-Animation on stage during corporate events and activities prepared for children.-Performing cashier and inventory duties at a pop-up-store. Show less

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  Student Travel

  Jan 2020 - now

  Tour Guide/animator

  PLANNING: - developing travel plans based on routes, schedules, attractions, resources, and budget,- formulating strategies and contingency plans for unforeseen situations,- collaborating with contractors to establish specific goals and objectives for each trip,COORDINATION:- managing the tour through its entire lifecycle, - assuring timely and quality delivery of previously planned activities,- tracking progress in implementing trip plans, analyzing outcomes, and adjusting actions to meet program goals,- monitoring trip budgets, allocating resources, controlling costs,- effectively leading and motivating interns, assigning them roles and responsibilities to achieve collective goals, - conducting negotiations, and cooperating with local service providers (hotels, restaurants, guides, contractors),- coordinating activities of groups of tourists,- managing external relationships, and maintaining positive connections,- ensuring effective communication with tourist groups, providing up-to-date information, responding to inquiries, dealing with complaints,- identifying and effectively resolving problems, removing obstacles, managing risks, and adjusting strategies in unforeseen circumstances,- generating and providing regular reports to the office on trip achievements, budget status, and other key aspects,- applying creativity to seek innovative solutions and adapt to changing conditions,EVALUATION:- proposing corrective actions,- implementing improvements through process changes,OTHER:- selling and organizing optional extra trips on the spot,- individual marketing activities promoting the sale of tourist trips. Show less

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  Ready4Malta Tour Agency / Kids-Box Malta startup / Fitness4malta

  Nov 2021 - Oct 2022

  Event Organizer

  IN A NUTSHELL:- managing the children’s catering startup, - planning and coordination of VIP events in the Maltese Islands,- organizing fitness camps for clients coming from all over the world,MANAGEMENT:- managing and motivating a 3-person team (kitchen, delivery),- developing meal delivery plans,- creating and managing the operational budget for catering projects,- controlling production and delivery costs,- performing quality control and enforcing food safety standards,- negotiating collaboration terms with kindergartens, - actively seeking new clients and distribution channels,- acquiring new partners by e-mails, phone calls,- performing informative and sales meetings with new business partners (school representatives),- collaborating with dietitians, - developing relationships with clients and customizing offers to meet their needs,- reporting on results, issues, and solutions,- resolving issues related to deliveries and menus,- dealing with clients complains,- identifying areas for optimization, working on new solutions, and implementing improvements in delivery and production,- planning & coordinating tourist events,- creating plans, itineraries, and organizing logistics,- managing travel budgets, allocating resources to optimize event outcomes and meet client’s objectives,- managing relations and performing negotiations with clients, intermediaries, contractors, and service providers (hotels, licensed guides, tourist agents),-proactively resolving travel-related issues, managing risks, - adjusting strategies in unforeseen circumstances,- tracking progress in implementing travel plans,- creating, updating and managing trip documentation,- documenting and reporting all budgetary aspects and other key components regarding the organized trip, -optimizing my work by scheduling tasks and creating step-by-step instructions for coworkers,A-MARKETING (Canva Pro, Mailchimp, Clicksend)-E-COMMERCE (Wordpress)-CUSTOMER SERVICE Show less

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  Foundation "Sercem dla Dzieci"

  Nov 2022 - Dec 2022

  Christmas Event Coordinator

  -Being responsible for the recruitment of sales team members,-Performing sales training, -Planning the locations and managing the timetable, -human resources management and coordination during the event, -Financial and material settlements.

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  Event Media Group

  Apr 2023 - Jul 2023

  Tour Guide

  - coordination of tourist events (school trips),- creating the event plan and preparing the budget draft,- cooperation, negotiation, and settlements with contractors, - managing the tour, ensuring the correct and timely implementation of services included in the event program and its logistics, - allocating resources and controlling costs,- resolving problems, - managing risks, - ensuring effective communication and managing external relations, - keeping trip documentation and providing regular reports to the office, - selling optional trips,- tourist guidance around selected cities/facilities. Show less

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  INDEX

  Jun 2023 - Jun 2023

  Tour Guide

  - coordination of tourist events (school trips),- creating the event plan and preparing the budget draft,- cooperation, negotiation, and settlements with contractors, - managing the tour, ensuring the correct and timely implementation of services included in the event program and its logistics, - allocating resources and controlling costs,- resolving problems, - managing risks, - ensuring effective communication and managing external relations, - keeping trip documentation and providing regular reports to the office, - selling optional trips,- tourist guidance around selected cities/facilities. Show less