Yaniely Howard

Experience

• 

  Kustom Koozies

  Nov 2013 - Apr 2016

  Office Manager

  Performed quality control checks on orders before product shipments. Established new and maintained current business relationships with vendors and shipping companies. Provided guidance to employees in handling difficult or complex problems or resolving escalated complaints.Handled multi-line phone system, directed and forwarded calls through appropriate department channels. Provided professional administrative and clerical services to supervisors and internal and external customers. Maintained equipment inventory and handled customer correspondence.Responsible for maintaining and establishing office schedules for employees. Managed and tracked overdue account balances. Show less

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  The 220 Agents, LLC at Keller Williams Raleigh

  Oct 2016 - now

  Transaction Manager Coordinator,

  Communicated with closing attorneys to schedule closing for buyer/seller clientele. Request HUD/CD/ALTA from closing attorneys, and review documentation before initiating agent and client signing documents. Retrieving sellers’ deed and CC&R to upload in DotLoop system. Interview prospective rental tenants and maintain current and prospective tenant information. Collect rental deposits and application. Screen and process applications including lease renewals and credit reports