Deep Enrich
Kenisha D.
Workforce Analyst
2000 followers
United States
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About me
Learning & Development | Customer Support | Customer Service | Enablement | Coaching | Mentoring |
Education
University of Technology, Jamaica
2008 - 2012Bachelor of Science (BSc)
Escuela de Negocios Europea de Barcelona
2020 - 2022Master's Degree
Immaculate Conception High School
1992 - 1997High School Diploma
Experience
E-Services Group International
Mar 2004 - Dec 2007Workforce Analyst
Stewart's Automotive Group
Jan 2008 - Nov 2009Sales Administrative Assistant
FullGram Solutions Ltd.
Mar 2010 - Aug 2011Customer Service Team Lead
STARTEK
Sept 2011 - Nov 2016Learning and Development SpecialistReadyTV
Nov 2016 - Jul 2017Customer Experience Leader
Grupo Unicomer / Unicomer Group
Jul 2017 - Sept 2021Customer Service Manager
May 2019 - Sept 2021Learning and Development Officer
Jul 2017 - Apr 2019
Freelance
Nov 2020 - nowLearning and Development Consultant
For One Child Foundation Inc
Oct 2021 - Feb 2022Strategic Planning and Project Support Director
Licenses & Certifications
Training and Development Certificate
Vocational Training & Development InstituteAug 2018
Management Skills for New Managers & Supervisors
Dale Carnegie TrainingApr 2019%20South%20Carolina%20Midlands%20Chapter.webp)
Instructional Design Certificate
Association of Talent Development (ATD) South Carolina Midlands ChapterJun 2018
Honors & Awards
- Awarded to Kenisha D.Employee of the Month -
Volunteer Experience
Volunteer
Issued by Reach One Child Organization on Aug 2013Associated with Kenisha D.
Languages
- enEnglish
- spSpanish
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