
Darrell Parker, PHR
Small Business Consultant

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About me
Grievance Coordinator, Dallas ISD (Employee Relations)
Education

Western Governors University
2011 - 2013Bachelor of Science (BS) Business and Human Resources Management 3.88Activities and Societies: Alumni. Society for Human Resources Management University of Phoenix Alumni.Business Member of SHRM

University of Phoenix
2007 - 2009
Experience

Next Level Consultations
Apr 2004 - Apr 2012Small Business ConsultantConsult with aspiring entrepreneurs concerning start up strategies and small business formation procedures. Provide information pertaining to marketing and networking for small companies. Confer with management and human resources departments for diversity recommendations. Supply accounting departments with accounting recommendations for non-profit organizations. Network at events to foster and secure relations with new clients for the team of consultants.

Mortgages Plus
Sept 2004 - Sept 2007Mortgage Loan Orginator/ProcessorRecruit aspiring residential and commercial property owners for various mortgage loan programs.Inform clients regarding appraisals, home insurance, purchase contracts, and home inspections.Serve as Administrative Assistant and Human Resources Manager in the Jeffersonville branch.Work as Office manager over telemarketers and customer service representatives.Process residential and commercial loans from prequalifying to closing.Examine, verify, and pre-qualify loan application data for entering into the computing software. Interview applicants to obtain financial data necessary to conclude the application process. Answer questions and advise customers regarding loans, eligibility, and credit transactions. Contact customers by telephone or in person concerning acceptance or postponement of applications. Record applications for loan and credit, loan information, and disbursements of funds, using computers.Check value of customer collateral to be held as loan security. Contact credit bureaus, employers, and other sources to check applicants' credit and personal references. Submit loan applications with recommendations for underwriting approval. Order property and mortgage insurance policies to ensure protection against loss on mortgaged property. Show less

Career Transition Resources, LLC
Mar 2007 - May 2008Eligibiity SpecialistRecruit, prescreen, and interview youth and disadvantaged individuals for State programs.Plan, schedule, and conduct orientations in the advantages of short-term training opportunities.Prequalify, test, and categorize potential candidates according to State requirements for WIA.Organize, schedule, and conduct orientation workshops for short term training programs.Initiate procedures to either grant, modify, deny, or refer applicants to other agencies for further assistance.Explain to applicants the required eligibility application packet and the financial disbursement process. Schedule claimants an adjudication interview with me to verify their personal documents of eligibility. Fax application forms to the State for approval, acceptance, and confirmation of benefit services.Upon completion of all preliminary requirements and testing; introduce them to their case worker Show less

Veolia Transportation
Jul 2008 - Jun 2010Road SupervisorMonitor radio conversations between operators and dispatch for efficient and swift conflict resolution.Supervise and evaluate operators to ensure compliance with all safety and company procedures.Investigate, record, and document facts related to customer complaints, incidents, and accidents in cooperation with municipal officials and government agencies to determine the cause of transportation accidents. Promote safe work activities by conducting safety audits when attending safety meetings with individual staff members in the event of accidents. Observe new hires to enhance training and ensure compliance with administrative procedures, safety rules, union contracts, and government regulations. Collaborate with other Supervisors to implement company policies, procedures, and objectives. Serve as contact person for all workers within assigned territories. Initiate investigations to verify and resolve customer complaints. Show less

Dallas ISD
Jan 2012 - nowGrievance CoordinatorReview, process, and orchestrate the grievance complaints of the DISD Employees according to State, Federal, and District policies..

Westpark Dental Care
Sept 2012 - Feb 2013Marketing and HR ManagerRecruit, hire, and train marketers to discover, prescreen, and schedule Medicaid patients. Manage, evaluate, and motivate appointment setters to achieve their weekly goal. Organize job fairs, health fairs, and networking events for marketers to canvass.Input marketer’s weekly performance data for evaluation reports and strategic analysis
Licenses & Certifications

Certificate for passing the Assurance of Learning Assessment Exam
SHRM (Society for Human Resources Management)
Honors & Awards
- Awarded to Darrell Parker, PHR2013 Community Service Award University Of Phoenix Jul 2013
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