Chris L. Plummer

Experience

• 

  AT&T

  Jan 2007 - Jun 2013

  • Lead a team of 15+ management level and sales rep employees• Fully accountable for execution of sales and operations initiatives in store• Strategically partner with District Manager and other appropriate parties to successfully launch new products and services• Consistently demonstrate excellent leadership and coaching skills by inspiring and motivating team to succeed• Responsible for hiring of leadership and sales staff at this store location• Review and drive operational compliance of back office processes and procedures• Create store schedule to properly meet the needs of the business Show less

  • ‘Retail Sales Manager’

    Jan 2012 - Jun 2013

  • ‘Assistant Store Manager’

    Apr 2010 - Jan 2012

  • ‘Retail Sales Consultant’

    Jan 2007 - Apr 2010
• 

  T-Mobile

  Jul 2013 - Oct 2014

  ‘Retail Store Manager, High Volume’

  • Support store reps and leaders through development and training• Responsible for the overall productivity and results at the store• Drive operational excellence and efficiencies to help minimize company risk• Identify ways to manage and control store expenses• Ensure reps and leaders meet and/or exceed monthly success measurements• Seek to hire store employees who are passionate about building lasting customer relationships• Lead a team of 20+ management level and sales rep employees Show less

• 

  Hilti Group

  Nov 2014 - Aug 2015

  ‘Account Manager’

  • Create value in existing account portfolio through effective design and implementation of individual strategies to build long term and profitable business relationships• Field sales and high level customer consultation in the defined territory• Provide efficient solutions and technical support to customers while representing the brand within the marketplace• Forecast and track key account metrics• Maintain a high level of company and competitive product knowledge

• 

  Cricket Wireless

  Aug 2015 - Apr 2016

  ‘District Manager’

  • Ensure the highest level of customer experience at multiple store locations• Develop and motivate all employees to reach sales and customer satisfaction goals• Create an environment where employees were empowered to deliver unique solutions and results for their customers • Foster a continuous learning environment that delivers the most knowledgeable and skilled teams in retail • Initiate and lead business change efforts to maximize desired performance results• Lead a team of 40+ management level and sales rep employees at 10 stores Show less

• 

  US MED

  Apr 2016 - Dec 2016

  ‘Territory Manager’

  • Identify and develop business relationships within targeted referral sources (urology clinics and hospital systems)• Develop and manage a designated territory with the goal of maximizing sales• Apply a robust understanding of the unique needs of patients and medical professionals• Effectively utilize a consultative process and value based sales techniques• Execute a fluid strategic account plan that focuses on objectives and tactics• Manage expenses within the projected territory budget constraints• Adapt quickly to frequent process changes and improvements Show less

• 

  Smarte Carte

  Jan 2017 - Sept 2019

  • Develop a growth strategy focused both on financial gain and client satisfaction• Conduct research to identify new markets and business opportunities• Arrange in-person business meetings with prospective clients• Represent the company at conferences and industry events• Plan and oversee new marketing initiatives in partnership with internal stakeholders and marketing companies• Negotiate contracts and close agreements to maximize profits• Directly manage all company social media accounts and campaigns• Monthly business travel within the United States and Canada Show less

  • ‘Business Development & Marketing Manager’

    Jun 2018 - Sept 2019

  • ‘Strategic Account Manager’

    Jan 2017 - Jun 2018
• 

  Theta Consulting Solutions

  Jan 2019 - Dec 2021

  ‘Co-Founder & Managing Partner'

  • Manage day-to-day operations of the business• Provide guidance to clients when challenges or problematic situations arise• Consult with individual and business clients to help optimize their performance and results• Analyze and determine client needs to identify potential paths to success• Life & career coaching services

• 

  Target

  Sept 2019 - now

  • Drive operational improvement within the Electronics department for all stores• Lead end-to-end initiatives and projects to achieve necessary ROI• Maintain strong relationships with internal partners and external vendors • Represent store operations in enterprise cross pyramid initiatives• Maintain close contact with field teams to understand operational opportunities and solicit feedback• Establish comprehensive project plans and hold partners accountable to ensure all deadlines are met• Pursue opportunities for continuous business development and innovation• Identify industry trends that impact store sales and operations Show less • Develop an all new mobile sales program and manage subsequent rollout to hundreds of stores • Exit a large telecommunications provider out of the electronics/mobile business• Lead electronics trade-in program negotiation and program implementation • Participate in QBRs and JBPs with large OEM vendors including Apple and AT&T• Manage multiple cross functional project teams to drive category results• Create new strategies by partnering with vendors to achieve results and identify gaps and opportunities• Indirect leadership of the Contract Mobile business unit Show less

  • 'Lead Business Partner, Store Operations - Consumer Electronics'

    Feb 2022 - now

  • ‘Sr. Buyer, Contract Mobile'

    Sept 2019 - Jan 2022
• 

  Oh, Beehave! Goods

  Apr 2024 - now

  Board of Advisors

  'Oh, Beehave! Goods' is a line of handcrafted, organic beeswax based body care products. Our mission is rooted in reducing the human impact on the environment and safeguarding the future of native bees and pollinator plants.