
Deanna Brown
Receptionist

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About me
Human Resources Coordinator
Education

Pacific Union College
2007 - 2012Bachelor of Science - BS Early Childhood Education and TeachingActivities and Societies: Black Student Union, PUC Gospel Choir
Experience

Pacific Union College
Sept 2007 - Jun 2011Receptionist• Supervising dorm residents, including performance of regular nightly room checks• Answering phones• Providing resources, referrals, and direction to the public• Scheduling room reservations, involving cash exchange• Assisting deans with decorating, dorm activities, projects, and programs• Maintaining cleanliness of the dorm (vacuuming, cleaning dishes, cleaning bathrooms)• Creating and posting school newsletters• Distributing mail

Lake County Office of Education
Apr 2012 - Jun 2014Admin Assistant/Foster Youth Tutor• Tutoring grades 4-11 in reading, math, language arts, English, and piano on site and in homes• Interpreting, clarifying, and explaining Healthy Start/Lake County Office of Education policies and programs to students, parents, and the general public• Serving as receptionist to site, screening and greeting callers and visitors in English and Spanish• Creating and distributing school newsletters in English and Spanish• Conducting weekly youth and parent educative groups• Assisting in dental hygiene and lice screenings• Providing resources, referrals, and supplies to the public• Data entry Show less

Lake County Superior Court/Family Law Facilitator & Self-Help Center
Mar 2013 - Jun 2014Legal Assistant/Paralegal• Led individuals and groups in the preparation of documents for court filings, regarding paternity, dissolution, child support, small claims, unlawful detainer, guardianship, civil harassment, and limited civil cases.• Screened and scheduled self-help and attorney appointments in person and over the phone.• Managed statistical data via the Family Law Facilitator Electronic Database (FLFED) system, Microsoft Word, and Microsoft Outlook.• Trained new employees.• Provided resources and referrals to the public.*Major Accomplishment: (1) Managed Self-Help Center during extended absence of supervisor and (2) managed and oversaw office relocation. Show less

MHM Services, Inc.
Jun 2014 - May 2015Office Manager• Drafted legal correspondence and telecommunications to courts, public defenders, and attorneys.• Created and maintained hospital/client charts while maintaining HIPAA compliance.• Scheduled hospital liaison visits, clinical/psychiatric appointments, translators, and transportation.• Monitored client participation and attendance for required clinical and AA meetings.• Managed the court and company calendar and work schedules.• Managed payroll (via UltiPro), expense reports, reconciliations and check requests and issuance.• Performed data entry and file sharing via Citrix, Sharepoint, Odyssey, DocuPeak, Dropbox, Word, and hard copy.• Ordered supplies and completed office errands.• Managed patient medications.• Received and transcribed dictation into letters, memos, telephone messages, meeting minutes, and reports.• Received, handled and distributed office mail.*Major Accomplishments: (1) Reorganized and relocated thousands of client paper files and (2) managed and oversaw office relocation. Show less

Lyft
May 2015 - Feb 2019Professional Driver
Juvo - Autism + Behavioral Health Services
Nov 2017 - May 2018Human Resources Assistant• Conducted employee on-boarding; new hire enrollment paperwork, employee orientation, and employee exiting procedures. • Managed new hire paperwork for background checks, medical requirements, and trainings.• Processing employee reimbursements for travel, fingerprinting, physicals, immunizations and other business-related expenditures. • Managed employee personnel physical and electronic files to ensure legal compliance and completeness. • Oversaw and completed the massive transition of hundreds of paper files to electronic files.• Managed applicant tracking systems for all employees using ADP, Central Reach and MS Excel to ensure compliance with California State laws and regulations, contractual agreements and internal policies and procedures. • Addressed public inquiries and referred individuals to the appropriate departments.• Employee follow-up to renew documents, licenses, and certifications.• Liaison between hiring managers, Talent Team, and other constituents.*Major Accomplishment: Independently transitioned thousands of employee files from physical files to e-files. Contract extended from 3 months to 1 year due to stellar performance and increased work load. Show less

Swing Education
Aug 2018 - nowSubstitute Teacher• Following the lesson plan left by the absent teacher, in accordance with the district’s philosophy, goals, and objectives.• Meeting and instructing assigned classes in the locations and at the times designated.• Establishing and maintaining order in the classroom.• Maintaining a classroom environment conducive to effective learning.• Taking all necessary and reasonable precautions to protect students, materials, equipment, and facilities.• Assisting in upholding and enforcing school rules, administrative regulations, and School Board policies. Show less

Nelson/Marin County Office of Education
Feb 2019 - Jan 2022Human Resources Coordinator• Conducting employee on-boarding; new hire enrollment paperwork, employee orientation, and employee exiting procedures. • Coordinating all recruitment processes; job postings, screenings, interviews, and selection procedures. • Overseeing administration of benefit plans, including health; preparation and coordination of open enrollment.• Managing salary calculations and job title transitions for new and advancing hires. • Managing COBRA & Retiree billing transitions and processes.• Processing employee reimbursements for travel, fingerprinting, physicals, immunizations and other business-related expenditures. • Managing, auditing, and maintaining employee timecards, calendar and leave records, required annual trainings and preparing annual notices. Sends out cutoff reminder emails to individuals and local offices as needed.• Managing employee personnel physical and electronic files to ensure legal compliance and completeness. • Drafting and formatting initial and renewal contracts, policies and agreements for distribution to new hires and existing employees with heavy use of Word, Adobe Pro, and Excel Spreadsheets.• Processing personnel action forms, employment contract agreements and addenda. • Managing the California Collaborative for Educational Excellence (CCEE) employee portal. Drafting and maintaining Excel spreadsheets containing confidential employee information.• Creating and drafting new job descriptions for MCOE and CCEE and posting the available positions on Edjoin, Indeed, Craigslist, CareerBuilder, and Glassdoor.• Running extensive reports involving multiple data variations (term, employment status, benefits status, salary, etc.).• Attending company-wide meetings and trainings on and off site.• Responding to Human Resources-related inquiries and requests. • Ordered office supplies, distributed mail and completed other miscellaneous duties as assigned.*Major Accomplishment: Received Employee of the Month Award April 2019. Show less

Robert Half/The Center to Promote Healthcare Access dba Alluma
Dec 2021 - nowHuman Resources Coordinator• Managing employee on-boarding; new hire enrollment paperwork, employee orientation and exiting procedures.• Reviewing, tracking, and facilitating mandatory compliance trainings via Thomson Reuters.• Onboarding/Offboarding employees, contingent workers, and consultants via Solar Winds Ticket Portal.• Managing all employee’s digital records and information utilizing ADP, Sharepoint, various spreadsheets and org charts.• Payroll processing including, reimbursements, merit increases, promotions, direct deposit adjustments and final checks.• Drafting memos, Client Letters and providing employment verifications via letter, phone and/or online.• Managing company-wide Holiday & Payroll Calendars and Holiday Program in ADP.• Overseeing badge access to company building, parking and gym.• Working closely with IT to provide and distribute hardware/equipment to employees and retain it upon their departure.• Infiltrating policies and procedures to maintain company compliance for audit purposes.• Scheduling meetings and interviews and leading virtual one-on and staff meetings (payroll, IT, managers, and teams).• Preparing data and information for All Team Meetings (birthdays, anniversaries, offboarding’s, new hires and promotions).• Running ADP reports as needed.• Sending out company-wide emails regarding holidays, payroll updates, separation announcements, etc.• Working closely with Benefits Broker to administer, maintain and terminate enrollments.• Managing company phone lines via Zoom and providing resources and referrals to employees and public via email.• Retrieving documents and information for purposes of company lawsuits. Show less
Licenses & Certifications

CBEST
PearsonApr 2010
Honors & Awards
- Awarded to Deanna BrownEmployee of the Month Nelson Apr 2019
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